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Welcome to the ShoreTel Blog

ShoreTel Connect ONSITE Kids Plus Pediatrics
November 19, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
Good communication is at the heart of every doctor-patient relationship. It’s also the lifeblood of busy healthcare practices – especially when they’re growing across several locations. Kids Plus Pediatrics, with three locations and nearly 100 employees, initially began the search for a phone...
ShoreTel Healthcare Unified Communications
November 18, 2015
Written by Chandler Harris, Content Marketing Manager
Good healthcare outcomes rely on the ability of physicians and their teams to communicate patient information quickly and accurately. All too often, though, the process is littered with obstacles. For example, outdated equipment may fail or be incapable of connecting to essential patient...
ShoreTel Sales
November 12, 2015
Written by Chandler Harris, Content Marketing Manager
The sales process has become a competitive differentiator. According to the CSO Insights 2015 Sales Performance Optimization Study , businesses that improve how they sell can expect to achieve a 31 percent increase in win rates of forecast deals and a 21 percent increase in the percentage of sales...
ShoreTel Small Business Unified Communications
November 10, 2015
Written by Katie Maller, Communications Manager
Small businesses have generally been optimistic about the economy during 2015. In a study released earlier this year by Wasp Barcode Technologies , 57% of respondents expected to experience revenue growth in the coming months. They also predicted that hiring new employees and increasing profit...
ShoreTel Boston Red Sox Baseball
October 05, 2015
Written by Katie Maller, Communications Manager
Boston is passionate about a lot of things, but few of them are as storied as the Boston Red Sox. Soon, Red Sox Nation will find it even easier to connect with the team, thanks to a new ShoreTel phone system that will be fully installed by the start of the 2016 season. The team will field ShoreTel’...
Categories: Customer Experiences
Unified Communications Mobility
September 09, 2015
Written by Chandler Harris, Content Marketing Manager
As smartphones and tablets become more affordable, the business world is becoming more mobile. By 2020, mobile workers will make up three-quarters of the workforce, predicts researcher IDC , just one indication that mobile-first is quickly gaining ground as a primary means of communication for...
Categories: Mobility
ShoreTel Mobility Award
September 03, 2015
Written by Chandler Harris, Content Marketing Manager
As today's workforce continues to embrace the anytime, anywhere worker, mobile communications have been key to a company's success. With ShoreTel Mobility , organizations can extend unified communications (UC) applications to smartphones and tablets so workers can achieve maximum productivity...
Categories: Awards, Blog, Mobility
personal unified communications and worker collaboration
July 17, 2015
Written by Chandler Harris, Content Marketing Manager
When it comes to unified communications (UC) , the idea is that all communications functions in an organization are unified to work seamlessly together on one common platform. However, this promise is now only being delivered due to recent advances in mobility . As the workforce becomes more...
Mobility Unified Communications
July 16, 2015
Written by Chandler Harris, Content Marketing Manager
With workers becoming more mobile than ever, organizations are undergoing a fundamental shift that is redefining how we work and communicate. With workers dispersed across offices, cities, states and countries, the need for effective collaboration and communication is essential. This has driven the...
Categories: Blog, Mobility
Mobility Business Communications
July 14, 2015
Written by Chandler Harris, Content Marketing Manager
The mobile revolution is upon us and has had a significant impact on the workplace, as outlined in our latest newsletter . It turns out organizations that embrace mobility and Bring Your Own Device (BYOD) not only save money, but their employees gain an average of nine hours of productivity per...
Categories: Blog, Enterprise Mobility
Tags: mobility