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Welcome to the ShoreTel Blog

January 31, 2013
Written by Dan Hoffman, ShoreTel cloud division president
Dan Hoffman Assumes New Leadership Role with ShoreTel – Keith Nealon Becomes President and General Manager of the Cloud Division On paper, it has been a long time since I had a “new job.” But actually, in growing M5 from zero to $70 million, I’ve had a new job every year. I’ve had to change my...
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Categories: Careers
October 01, 2012
Written by ShoreTel, Brilliantly Simple
Six of the largest former M5 stockholders, including Dan Hoffman, president and general manager of ShoreTel Cloud Division , have notified ShoreTel that despite the recent release of the lockup of a portion of their shares, they currently do not intend to sell their stock for at least an additional...
June 28, 2012
Written by Dan Hoffman, ShoreTel cloud division president
ShoreTel’s Cloud Division, formerly known as M5 Networks, has earned the No. 20 spot on Crain's New York Business Fast 50 list. We are very excited to have been included among this impressive list of companies. The increasing demand for cloud-based phone systems and unified communications features...
Categories: Awards, Cloud Division
June 01, 2012
Written by Brian Klansky, Senior Director of Business Development-Major Channels
This is the story of a how a cloud guy went to work for the best IP-PBX company in the business and lived to tell the tale. I hated PBXs. They were ugly. They were complicated. They depreciated faster than cars. I made it my personal mission to destroy them. I was going to take down a multibillion-...
Tags: M5, pbx, phone systems
May 08, 2012
Written by ShoreTel, Brilliantly Simple
“Brilliantly simple is at the core of ShoreTel’s DNA and we are committed to giving our customers powerful tools that are easy to use. By bringing all of our user and administrative capabilities into one interface, we’ve made it as simple to manage your personal phone preferences as it is to access...
Categories: Cloud Division
April 19, 2012
Written by ShoreTel, Brilliantly Simple
“Datamart has been an established ShoreTel partner for over 10 years and we are proud to have them as the first ShoreTel partner to join the channel program for the cloud division. Their reputation for providing a knowledgeable in-house sales, service and support team who take the time to...
March 26, 2012
Written by ShoreTel, Brilliantly Simple
M5’s new desktop application extends the UC offering. M5 Communicator is part of the M5 Unified Communications Suite (now part of ShoreTel’s Cloud Division) and free to all existing M5 clients. An extension of the Suite, M5 Communicator is an application accessible from the desktop of a user’s PC...
March 26, 2012
Written by ShoreTel, Brilliantly Simple
Effective today, M5 is the ShoreTel Cloud Division, based in New York, led by Dan Hoffman as president and general manager. We are thrilled to announce the completion of ShoreTel’s acquisition of M5 Networks as of March 23, 2012. With the addition of M5’s hosted Unified Communications to its...
March 12, 2012
Written by ShoreTel, Brilliantly Simple
The cloud has captured the imagination of businesses big and small. Organizations are venturing into cloud services in record numbers, and many more are making careful considerations before they leap. And now, add unified communications (UC) to the long list of applications and services that are...
February 02, 2012
Written by Peter Blackmore, CEO
Since I began at ShoreTel, a little over a year ago, I have believed that the company needed a cloud UC offering to complement our on-premise business. Over the past year the management team and I have worked diligently with our board to identify the best entry into this attractive market. I am...
Categories: CEO, Hosted, Market Perspective


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