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April 29, 2013
Written by ShoreTel, Brilliantly Simple
It’s no secret people find a sense of comfort in their routine. And technology is constantly changing the way we communicate – both in terms of the tools available and people’s preferences. Ultimately, people want to drive their unified communications interactions from the environment they live in...
May 11, 2012
Written by Laurent Dinard, Sr. Product Manager
Hello ShoreTel Community, I wanted to provide an update on ShoreTel's direction for Instant Messaging and Presence. We recognized years ago that IM would become strategic for most organizations. We acquired the core XMPP server technology to embed natively into our system. XMPP (compared to SIMPLE...
December 23, 2011
Written by Geoff Murase, Sr. Product Marketing Manager
The recent article “ Adding up the real costs of so-called ‘free’ Microsoft Lync ” highlights the hidden costs associated with a Microsoft Lync deployment. These costs include server OS licenses, server hardware, IP phones, gateways for branch survivability, analog endpoints and adapters, and...
November 03, 2011
Written by Kurt Kruger, Senior Manager of Product Operations
With the first anniversary of the Microsoft Lync 2010 release coming up, several industry experts recently weighed in with their thoughts on how to answer that question. This week, Dave Michels, president of Verge1 Consulting and a specialist in PBX strategies for the end user and manufacturer,...
Tags: lync, Microsoft, pbx