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Welcome to the ShoreTel Blog

January 10, 2014
Written by Emma McCormack, Marketing Director, APAC
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November 13, 2013
Written by Rich Winslow, Senior Director, Product Management
Categories: Market Perspective
September 03, 2013
Written by Matthew Weiner, Product Sales Specialist - Contact Center Practice
Categories: Contact Center
Tags: communicator
May 17, 2013
Written by Liz Pedro, Customer Programs Manager
Established in 1902, Point Loma Nazarene University (PLNU) comprises a forward-thinking staff and more than 3,500 students. The school offers more than 50 undergraduate areas of study, and regional centers for its graduate programs. PLNU is nationally recognized for its leadership in sustainability...
Categories: Customer Experiences
March 19, 2013
Written by ShoreTel, Brilliantly Simple
We are pleased to announce the General Availability of ShoreTel 13.2. The updated release enhances ShoreTel’s unified communication solutio n with expanded SoftPhone capabilities and support for Microsoft Windows 8. Some users are indicating an intention to move away from deskphones, with 10...
February 01, 2013
Written by Liz Pedro, Customer Programs Manager
Clark Pest Control is the largest family-owned pest control firm in the United States. Since it was founded in 1950, Clark Pest Control has grown to more than 1,200 employees and 23 branch offices. From technicians working in the field to agents handling inbound calls, the ability to efficiently...
January 29, 2013
Written by Clinton Fitch, Practice Manager of Advanced Applications - EMEA
I am a digital nomad. In the three years that I have been part of the ShoreTel team, I’ve learned and thrived in my nomadic work style. Traveling from state-to-state and now country-to-country (in case you missed the memo, I live in the United Kingdom now), living off of cafe and hotel Wi-Fi as I...