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Welcome to the ShoreTel Blog

people working across a map of the world
March 28, 2017
Written by Pam Bednarczyk, Content Marketing Manager
Even though remote work and virtual teams are regular features of the modern workplace, many managers still find themselves uncomfortable overseeing such arrangements. Their main concern: will productivity drop once an employee is set up outside the office? The truth, however, is that with the...
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Man speaking from video screen to a team of office workers
March 15, 2017
Written by Pam Bednarczyk, Content Marketing Manager
Even as video conferencing becomes a staple of workplace meetings, it’s also presenting new challenges for effective business communications. For instance, some people may be reluctant to appear on camera because it forces them out of their comfort zone. But there are other issues as well. A poorly...
Group of cyclists in a race
March 07, 2017
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
I love cycling – riding as well as watching a skilled road racing team going through its paces. Those guys in the peloton know all about working together. The lead rider powers along for 30 seconds or so, then slips back while the next rider takes his place, and everyone zips along in perfect...
Categories: Guest Post
Clocks showing different times in different cities
February 16, 2017
Written by Pam Bednarczyk, Content Marketing Manager
Managing a dispersed team can be tough enough, but directing a global workforce adds several layers of complexity. To keep everyone on the same page, you need to navigate a variety of obstacles which may include multiple time zones, diverse languages and disparate technologies. Beyond logistical...
man videoconferencing
January 05, 2017
Written by Pam Bednarczyk, Content Marketing Manager, ShoreTel
Thanks to the nature of work in the digital age, there’s a good chance you’re reading this in your home office, at the airport or while working in your local coffee shop. As technology continues to untether us from the traditional desk and office, working remotely has become increasingly common. In...
Happy man on cell phone
December 29, 2016
Written by Pam Bednarczyk, Content Marketing Manager, ShoreTel
Sam Walton, the founder of Walmart, once declared, “The goal as a company is to have customer service that is not just the best, but legendary.” Inspiring as that may be, what does a company actually need in order to deliver exemplary customer service, the kind that produces happy and loyal...
Tips For Successful Meetings With Remote Workers
March 17, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Meetings that involve workers participating from remote locations present special challenges. It's extra difficult to keep everyone on track and engaged when some attendees aren't physically present in the room with you. If you're looking to improve the effectiveness of your meetings with remote...
Millennial Collaboration Tools
February 17, 2016
Written by Pam Bednarczyk, Content Marketing Manager
If you have any doubt that technology tools like instant messaging and Web conferencing are the future of workplace collaboration, consider this: the Millennial generation was expected to surpass Baby Boomers in the workplace before the end of 2015. Already, their numbers exceed those of Generation...
Shoretel TechConnect
February 16, 2016
Written by Pam Bednarczyk, Content Marketing Manager
ShoreTel today announced ShoreTel TechConnect™, a new global technology and developer partner program to extend the capabilities beyond its current product portfolio, including an expanded relationship with an independent testing firm. The recent launch of the ShoreTel Connect™ solution for onsite...
ShoreTel Startups use WebRTC
January 21, 2016
Written by Chandler Harris, Content Marketing Manager
Startups have a well-deserved reputation for innovation and market disruption. From Facebook to Uber, many have built their success on a foundation of emerging technologies. Fortunately for newly minted companies, there are always advances on the horizon. The trick is knowing which are worthwhile...


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