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asia mobile workforce
August 16, 2017
Written by Frederic Gillant, Vice President and Managing Director, Asia Pacific
The world’s mobile workforce is quite literally on the move. According to Strategy Analytics , it will reach 1.75 billion by 2020. Or, to put it another way, by the end of the decade some 42% of the global workforce will be mobile. The recent ShoreTel “Building a Better Meeting” survey paints a...
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December 16, 2014
Written by Jamie Romanin, Managing Director, Australia and New Zealand
We started the festive season in Australia with Christmas parties in Sydney and Melbourne as an opportunity to thank our partner community for their commitment to making 2014 another very successful year for ShoreTel. We had two great nights of fun and celebration attended by the vast majority of...
Tags: APAC
November 20, 2014
Written by Sean Foo, ASEAN Country Manager
NetworkWorld-Asia-Awards-2014.jpg Left to Right: Sean Foo, Country Manager ASEAN, Dennis Ling, Country Manager, Singapore and Jai Cowan, Manager Solution Architects, Asia. We were invited to attend the 2014 NetworkWorld Asia Readers’ Choice Product Excellence Awards exactly one year after winning a...
November 11, 2014
Written by Emma McCormack, Marketing Director, APAC
Categories: Awards
June 05, 2014
Written by Jamie Romanin, Managing Director, Australia and New Zealand
poeplebank.jpg The recruiters at Peoplebank , Australia’s largest ICT recruitment company, make high volumes of calls to candidates spread out across the country, overseas and often on cell phones. Gerard Hughes, national IT manager, indicated the company was spending 80 percent of its telephony...
Tags: APAC, ROI, TCO
March 25, 2014
Written by Craig Howe, Client Sales Executive, ANZ Southern Region
Categories: Event
February 19, 2014
Written by Emma McCormack, Marketing Director, APAC
ShoreTel product management directors Rich Winslow and Ed Wright and channel programs director Jeff Mattan hit the skies cramming a tour of 5 countries in 10 days across Asia Pacific (APAC). Our APAC channel community of systems integrators, business partners and distributors flew in to hear the...
Categories: Channel Partners
Tags: APAC
January 10, 2014
Written by Emma McCormack, Marketing Director, APAC
article-dockers-420x0.jpg It’s summer in Australia and that means pre-season training for the Australian Football League has begun, with round 1 kicking off on 14 th March. For one ShoreTel customer, the Freemantle Football Club , they’ve been back at work since December in preparation for a...
April 16, 2013
Written by ShoreTel, Brilliantly Simple
ShoreTel Contact Center Agent Dashboard (CCAD) is a web application especially designed to communicate key customer service metrics to each agent in real-time to keep them fully engaged with their customer service level and empower them to deliver their best performance. The CCAD application has...
Categories: Contact Center
March 08, 2013
Written by ShoreTel, Brilliantly Simple
ShoreTel Advanced Applications is pleased to announce that ShoreTel Contact Center Interaction Viewer (CCIV) 2.0 is enhanced to support multi-device, multi-channel ShoreTel Enterprise Contact Center 8 (ECC8) customers. With CCIV 2.0, ECC8 customers can now gain deeper insight into their business...
Categories: Channel Partners

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