Solar becomes first EMEA partner to reach Platinum level
Solar was recognized for this achievement, the highest level of attainment in ShoreTel’s innovative global partner programme, during a meeting with ShoreTel at the Williams F1 Grove conference centre, Oxfordshire, on 22nd January. Here’s David Petts, our SVP of worldwide sales, pictured with Solar CEO Mark Colquhoun.
In leading up to this level, Solar has been included in ShoreTel's Circle of Excellence for the last four years, and in 2013 it was the largest purchaser of ShoreTel products outside of the US and achieved an annual growth of 20 percent. Solar also earned a Net Promoter Score (NPS) of 75 percent – NPS scores are widely used in the industry as a key indicator of success, and any firm scoring above 50 percent is considered to be a world-class company. These achievements elevated Solar to the Platinum position in November of 2013.
The Champion Partner Programme has been designed to offer infrastructure support to overseas partners that sell ShoreTel products in order to help businesses across the globe. The programme is divided into four tiers: Authorised, Silver, Gold and Platinum.
"This is an incredible achievement for Solar, which has come from the dedication and hard work from every one of us here at Solar in the UK, and we thank our long-standing clients whose loyalty has given us the opportunity to achieve this," said Colquhoun.
“We congratulate Solar on reaching the premiere level within our program,” said Petts. “Solar’s dexterity and commitment to providing their clients with ShoreTel’s brilliantly simple solutions has made this all possible.”