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As SMB’s Look to Spend More for Unified Communications, ShoreTel’s Solutions Win Top Marks

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Spending by SMBs on unified communications (UC) solutions is expected to increase by 10 percent each year over the next four years, Telecom Reseller predicted, citing research by InfoTrack. “Businesses that refuse to adopt the new collaboration technology will certainly be at least a few steps behind their competitors,” according to the publication.

And as SMBs consider adopting UC, they should look at research firm Gartner’s recently released report titled “MarketScope for Unified Communications for the SMB Market, North America.”

For the fourth year in a row Gartner gave ShoreTel a “Strong Positive,” the highest possible rating.

“With thousands of happy SMB customers already, we believe this report confirms that our flexible, simple to use and deploy services continue to solve business problems for this important market segment,” said Don Joos, president and CEO of ShoreTel.