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The ShoreTel Newsletter Offers Insight on UC Deployment Models, ShoreTel Dock, TCO Survey

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The most recent ShoreTel Newsletter offers valuable observations into news and trends in the unified communications market from which businesses can profit.

A question being asked by many companies is whether to deploy unified communications solutions in-house or as a hosted service. In UC On-Premise or in the Cloud? 8 Questions to Ask, ShoreTel News shows how both approaches have strong positives.

“Hosted UC is growing by leaps and bounds, especially as organizations shift applications to the cloud. But there are many reasons that on-premise UC will be a favorite choice for years to come,” the article said.

The BYOD revolution is creating new ways of working, a situation ShoreTel has addressed with its new ShoreTel Dock. In ShoreTel Dock: a Better Way to Benefit, the dock is described as facilitating a new experience in communication and collaboration in the post-PC era.

“If you’re part of the connected-is-better generation, then you probably have wished that your mobile phone had a great speakerphone you could use during those long conference calls. You may have wanted a better way to use your iPad to multitask on the job. No doubt, you have longed for an easier way to keep your iPhone and iPad charged,” the newsletter article said. “If this sounds like you, then you will love ShoreTel Dock. The ShoreTel Dock is the first and only business-grade device that transforms your iPhone or iPad into a deskphone.”

Also in the newsletter is an important survey by the Aberdeen Group outlining IP telephony TCO among providers including Avaya, Cisco, Mitel, ShoreTel and Microsoft. Aberdeen, interviewing  485 users of IP Telephony and traditional legacy TDM (Time Division Multiplexing) telephony, found ShoreTel to have the lowest TCO.