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ShoreTel Innovation and Change

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“Change is good.”
“All things need to evolve.”
“The only thing that’s constant is change.”

You’ve probably heard these and various other iterations many times. And they are true, even when it comes to ShoreTel’s Technology Partner Program (aka, the TPP). Over the past few quarters we realized that the TPP needed a refresh.

Just over a month ago we launched the next evolution for innovation: the ShoreTel Innovation Network.

What’s changed? Why is this a good thing? And how did it evolve? It all comes down to Simplicity. We made the program easier for all.

  • Easier for companies to apply – one program combining the old Developer Network and TPP, with no fee to join.
  • Easier for members to develop – open access to our published APIs, SDKs and other hooks into the ShoreTel solution, as well as development support.
  • Easier for members to maintain their status within the program – we opened up the ability for members to “self revalidate” their solution with ShoreTel.
  • Easier for customers and resellers to augment the ShoreTel UC solution with a vast array of value-added applications and components.

So how have we done in our inaugural month? We formally Validated new solutions from FaxCore and PathSolutions, as well as revalidated solutions from DuVoice, Oaisys, Sonexis, and Telrex. And we have a half dozen more in process at this time.

Everyone benefits when programs evolve to become simpler. This isn’t just change, just for the sake of change. Come check out the dozens of solutions exhibited in our Innovation Center at the upcoming ShoreTel Champion Conference.

“Change in all things is sweet. “ - Aristotle