ShoreTel Helps Bonobos Make Dad’s Butt Look Good
Thousands of people across the country are wondering what to get Dad for Father’s Day.
How about a pair of perfectly fitted pants from Bonobos, a fast-growing online apparel store known for using technology to deliver an enhanced, personalized shopping experience.
At Bonobos customer satisfaction is key – and is reflected in everything from the company’s dedication to men’s pants, to the emphasis they place on accessible customer service. Unlike classic e-commerce sites, Bonobos actually encourages customers to call them. That’s right, they love phone calls, and sales reps are available live over the phone for 12-14 hours per day, every day.
With Father’s Day fast approaching, the ShoreTel phone system is on call to pick up the slack due to a last-minute sales rush. In fact, a Bonobos promotional mailer went out a few days ago causing a sharp spike in calls. The ShoreTel system worked seamlessly, helping them see the spike in real-time calls and easily flex in additional lines to respond to demand.
Bonobos cloud-based VoIP phone system, powered by ShoreTel’s Cloud Division enables real-time access to call data and makes running day-to-day business much easier.
In the ShoreTel spirit, check out their Oranginos and celebrate in style. And Happy Father’s Day to every dad and father-figure out there!