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ShoreTel Customers Embrace ShoreTel’s Simplicity

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This week ShoreTel announced we are taking share from industry rivals, according to recent data published by Synergy Research Group. In its market share summary report for the second quarter of 2011, Synergy found that ShoreTel is the fastest-growing player in the U.S. and worldwide Internet protocol (IP) telephony markets in terms of year-over-year revenue growth.

This news puts ShoreTel now among the Top Three in U.S. IP Telephony Revenue and validates what we have been hearing from customers over and over again – that ShoreTel is the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC).  We have more than 170 customer success stories and video testimonials on our customer success page.

Kaukauna Area School District was dealing with a four-year-old leased Cisco VoIP system and a relatively modern network infrastructure. But when Cisco declined to give the district a timely buyout option, they decided to look elsewhere.

“We needed a partner solution that would guarantee seamless interoperability with all the switching gear and network operations. After looking at possibilities from Cisco, Mitel, Avaya, and ShoreTel, we knew the answer. We spoke to other customers of ShoreTel, as well as our reseller, and quickly gained a confidence that ShoreTel would be the right solution for us.” - Bob Summers, IT Manager, Kaukauna Area School District.   They chose ShoreTel and as a result are saving $22,000 a year!

Westside Regional Center initially purchased a competitor’s product and immediately was frustrated with limited functionality and support, poor interface, and other problems. After struggling for a month with this competitor’s product, they ended up having to procure emergency funds to buy another phone system. The ShoreTel rollout went very smoothly and makes this recommendation to those considering purchasing a phone system.

“Today, we truly have freedom and cost efficiency with our business communications. Run, don’t walk from other competitors, just choose ShoreTel first to save time and money!” - Sharon Smyth, Director of Information Technology and Facilities, Westside Regional Center.