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ShoreTel 13.1 is now Generally Available

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ShoreTel is pleased to announce that ShoreTel 13.1 is now generally available for all new orders and upgrades with no shipping control.

The highlights of this release are the additions of the following capabilities:

File-based Music on Hold – This new feature allows customers the option of playing different WAV files as a music source instead of using an analog input.

Conferencing for iOS – This exciting new feature allows customers to use the ShoreTel Conferencing solution with Apple iPhones and iPads, ensuring productivity while being mobile. The feature allows users to both host and attend web conferences.

QoS - Prioritization of traffic type. This feature allows customers to use and modify the DSCP priority settings that are used within the ShoreTel system for network signaling traffic to increase performance.

CDR report enhancements – Two new changes improve both the talk time calculation used on calls and deduplication of calls that traverse a customer’s WAN.

Installer Improvements – A compatibility checker and progress indicator have been added to the Installation Manager to assist partners and customers in having a better installation and upgrade experience.