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ShoreTel’s Cloud Division and Datamart Announce Partnership

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Datamart to Offer ShoreTel’s M5 Cloud-based Voice and Unified Communications Services

SUNNYVALE, Calif., April XX, 2012 – ShoreTel® (NASDAQ; SHOR), the leading provider of brilliantly simple premise and cloud-based business phone system and communication solutions with fully integrated unified communications (UC), today announced that its Cloud Division, M5 Networks, has added Datamart, Inc. as an Alliance partner. As a ShoreTel Cloud Division channel partner, Datamart will now offer customers cloud-based voice, unified communications, and contact center solutions, in addition to on-premise systems.

Datamart, a current ShoreTel Gold Champion Partner for premise-based solutions, has helped New England businesses design, install and support cutting-edge unified communications solutions for more than 35 years. Datamart and ShoreTel share a passion to deliver the highest level of customer satisfaction and ensure customers are delighted with their on-premise or in the cloud communications solutions and services. Datamart has won every customer satisfaction award that ShoreTel offers.

“Datamart is thrilled to feature ShoreTel’s cloud services as a new offering,” said Scott St. Clair, president of Datamart. “Our customers have been vocal about their need for a state-of-the art, cloud-based business phone solution that can also support their need for unified communications. M5, ShoreTel’s Cloud Division, has a proven track record of reliability and outstanding customer service that makes them an excellent choice. We couldn’t be happier about the ability to offer both on-premise and cloud-based solutions backed by a company like ShoreTel. ”

“Datamart has been an established ShoreTel partner for over 10 years and we are proud to have them as the first ShoreTel partner to join the channel program for the cloud division,” said Bob Maute, ShoreTel’s cloud division vice president of channels and alliances. “Their reputation for providing a knowledgeable in-house sales, service and support team who take the time to understand the clients’ business, aligns perfectly with our mission to provide phone systems and applications with an experience that businesses love.”

ShoreTel’s M5 Channel Partner Program is designed for value-added resellers and systems integrators who want to provide world-class cloud-based phone systems and unified communications services to their customers. To learn more about ShoreTel’s M5 partner programs visit /partners/.

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About ShoreTel, Inc.

ShoreTel, Inc. (NASDAQ: SHOR) brings unmatched flexibility, choice and value to brilliantly simple business phones systems and unified communications (UC). With its award-winning premise-based IP phone system with integrated unified communications, contact center capabilities, and its proven hosted VoIP services, organizations of all sizes can select the best option for their needs. ShoreTel’s ongoing mission is to eliminate costly complexity and give customers the 24/7 freedom to leverage rich voice, video, data and mobile unified communications capabilities they need. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas; New York, New York; Maidenhead, United Kingdom; Sydney, Australia; and Singapore. For more information, visit www.shoretel.com.

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