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ShoreTel’s Cloud Division and CNP Technologies Announce Partnership

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CNP to Offer ShoreTel’s Cloud-based Voice and Unified Communications Services

SUNNYVALE, Calif., May 23, 2012 – ShoreTel® (NASDAQ; SHOR), the leading provider of brilliantly simple premise and cloud-based business phone system and communication solutions with fully integrated unified communications (UC), today announced that its Cloud Division has added CNP Technologies as an Alliance partner. As a ShoreTel Cloud Division channel partner, CNP will now offer customers cloud-based voice, unified communications, and contact center solutions, in addition to on-premise systems.

CNP Technologies provides unified communications, network integration and support, and hosted and managed services to clients throughout the United States. CNP is an industry-leading ShoreTel Reseller and nine-time ShoreTel Circle of Excellence Award recipient. CNP implements comprehensive solutions including network assessment, project management, IP Telephony, LAN/WAN implementation, and on-going support.

“We are excited to add ShoreTel’s cloud solution to our portfolio of unified communications offerings. This gives CNP the flexibility to offer our customers the solution that best fits their needs and environment, either the industry-leading ShoreTel premise-based UC solution or a high-quality hosted UC solution,” said John Garrett, executive director of CNP Technologies. “CNP and ShoreTel’s focus on delivering a quality experience for hosted UC sets us apart from the rest of the industry that has too often failed to deliver a level of service and reliability that meets ShoreTel’s industry leading standards.”

“CNP was one of the first resellers of the ShoreTel premise solution and we are thrilled that they are now among the first ShoreTel partners to join the channel program for the cloud division,” said Bob Maute, ShoreTel’s Cloud Division vice president of channels and alliances. “They’ve consistently earned the ShoreTel Circle of Excellence award, something reserved for only the top 10 partners worldwide, and we are certain that adding a cloud-based solution will further strengthen their ability to provide solutions uniquely aligned with customer needs.”

“ShoreTel allows CNP to provide a cloud solution to customers that prefer a per seat subscription model for their communications,” said Wes Clark, executive director of CNP Technologies. “This is particularly good fit for customers that want to leverage technology across many locations and give users the advanced features they need.”

For more information, register for our free introductory webinar on Tue, Jun 12, 2012 1:00 PM - 2:00 PM EDT.

ShoreTel’s M5 Channel Partner Program is designed for value-added resellers and systems integrators who want to provide world-class cloud-based phone systems and unified communications services to their customers. To learn more about ShoreTel’s M5 partner programs visit /partners/.

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About ShoreTel, Inc.

ShoreTel, Inc. (NASDAQ: SHOR) brings unmatched flexibility, choice and value to brilliantly simple business phones systems and unified communications (UC). With its award-winning premise-based IP phone system with integrated unified communications, contact center capabilities, and its proven hosted VoIP services, organizations of all sizes can select the best option for their needs. ShoreTel’s ongoing mission is to eliminate costly complexity and give customers the 24/7 freedom to leverage rich voice, video, data and mobile unified communications capabilities they need. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas; New York, New York; Maidenhead, United Kingdom; Sydney, Australia; and Singapore. For more information, visit www.shoretel.com.

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