In preparation for the upcoming ShoreTel One Champion Partner Conference, we’re highlighting some of our partners who will be in attendance. The following post comes from ScanSource Communications, who recently became the only distributor to offer offering both ShoreTel on-premise and cloud-based solutions to resellers.
ScanSource Communications is a value-added distributor of total communications solutions with expertise in video and audio conferencing products, voice and Voice over IP (VoIP) telephony solutions and computer telephony building blocks.
ScanSource Communications is proud to be ShoreTel’s only Sky and Premise distributor; ensuring resellers have communications solutions options to their end-user customers. By offering ShoreTel Sky, resellers can expand their voice offering, providing greater flexibility while still being assured they are offering a high-quality communications solution.
This also enables the reseller to focus on sales and customer service, while ScanSource Communications and ShoreTel manage carriers, infrastructure, maintenance, support, applications and services. What’s more, ShoreTel Sky enables resellers to gradually begin building their monthly recurring revenue business model.
ScanSource Communications sells only to resellers, never to end users, ensuring resellers they have a trusted partner that is solely looking to help them grow their business. Through the industry’s leading communications products, exceptional support and invaluable value-added services, ScanSource has the team in place to help resellers uncover new opportunities and continue to be successful.
In addition, ScanSource Communications offers complementary technologies that allow resellers to provide a total solution to their end-user customers. From VoIP Gateways and mobility products to switches and power protectors, ScanSource has the best-of-breed technology solutions that resellers can rely on to meet their end-user customers’ communications needs.
With offices located throughout North America, Latin America and Europe, ScanSource Communications provides global reach and access for resellers looking to grow their business or find partners in new geographies.
By working with ScanSource Communications, resellers have access to dedicated, highly trained sales reps that can provide pre and post-sale support, quotes and returns assistance. We also provide in-depth technical support, as well as an integrated Quoting, Implementing and Configuring (QIC) tool. Our experienced product management team offers inventory management, special pricing, unique promotions and marketing support, ensuring resellers can be as competitive as possible when providing solutions to their end-user customers.
“Our resellers are looking for complete, easy-to-configure IP business phone systems to offer their end-user customers, and ShoreTel continues to be a leader in the market,” said Rich Long, president of ScanSource Communications, US/Canada. “By wrapping these solutions with value-added services, resellers can be assured they have the products they need and the support required to seamlessly deliver a successful UC solution.”
ScanSource also provides custom configuration services to its partners through our Custom Configuration Center, located in its 600,000-square-foot Distribution Center. Our highly skilled technical team provides integration services including IP addressing, software loading, kitting and custom labelling. The team can also provide basic and custom IP phone provisioning services, including loading configurations and MAC addresses, connecting to the customer provisioning server, and configuring and testing before shipment.
By partnering with ShoreTel and ScanSource Communications, resellers have access to a menu of financial options that provides the flexibility they need to meet their end-users’ business needs. From trade credit terms, floor planning, leasing and working capital, ScanSource works closely with its partners to maximize their purchasing power.
ScanSource Communications is proud to have been named ShoreTel’s Distributor of the Year and is committed to delivering the brilliantly simple solutions of ShoreTel combined with a portfolio of business-building tools, programs and services that help resellers stay ahead of the competition.
ScanSource Communications is a sales unit of international specialty technology distributor, ScanSource, Inc.