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The RMH Group Engineers Effective Communications with ShoreTel 12

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This week at Interop we announced the release of ShoreTel 12 – the latest version of our award-winning Unified Communications software. With this new enhanced collaboration tool, ShoreTel 12 is changing how companies work. But don’t just take our word for it. Our beta customers who have been using our products for months love ShoreTel 12!

Take for example, The RMH Group, an award-winning mechanical, electrical, industrial process, and sustainable design engineering firm based in Lakewood, Colo. Founded in 1961, The RMH Group is committed to designing buildings that are energy efficient and respectful of the natural environment.

For The RMH Group, being able to communicate effectively from the office or the field is critical to facilitating core operations. Troy Kuskie, the IT Manager at RMH Group wanted more than just to update his phone system. He wanted a collaboration solution that would help increase productivity, utilize advanced features, and trim external conferencing costs.

Kuskie heard about the new collaboration solution from ShoreTel and signed up for the beta. Right from the beginning he was very pleased. “The ShoreTel Conferencing functionality is so simple to use. I had it up and running and tied into our Microsoft Outlook application in less than 30 minutes,” says Kuskie.

Since installing its Unified Communications solution powered by ShoreTel technologies, The RMH Group has been able to dramatically simplify collaboration and communications. Employees are rapidly adopting the collaboration tools including the easy setup for voice and desktop sharing sessions, and they appreciate the seamless integration with Outlook. For administrators, the ease of management is significant with integrated functionality, a single plug-and-play ShoreTel appliance, and intuitive Web interface for universal changes and centralized at-a-glance control.

“Our experience with ShoreTel Integrated Collaboration has been great and I’m very happy with it. ShoreTel is easy to use right out of the box and doesn’t require a lot of training. It really is brilliantly simple.”


Check out the full story here.