Remote Worker Love
Does your company allow, or even encourage, working remotely? We are getting the distinct impression that an increasing number of companies are recognizing the productivity, loyalty, and quality gains available when their workforce is (at least partially) remote. Traditionally, there have been at least three reasons why this hasn't taken off:
- Fear of worker productivity loss. What if (gasp!) Brian spends an hour taking his dog for a walk instead of following up on emails? Managers that expected micromanagement expected the worst.
- Fear of diminished value. What if (gasp!) Amy doesn't think Brian is working because she can't see him? Employees that were used to micromanagement also expected the worst.
- Technological limitations. Few organizations, until recently, had the infrastructure to support remote workstations, VPN connections, and VoIP phone service.
The tide is changing. Maybe the trailblazers like JetBlue that embraced a work-at-home program dispelled some of the myths, or maybe micromanagers were rendered obsolete by companies that needed to become more efficient to deal with an economic downturn. And maybe service providers like M5 have bridged the technology gap so that office phone service can be used anywhere employees are.
Today, M5 clients love their remote workers, and remote workers love M5, for lots of reasons: the ability to move your M5 phone to other locations (don't forget to update your e911 location), find me/follow me, simultaneous desk/alternate phone ringing, call coverage, M5 Scribe for voicemail transcriptions via email, M5 Replay for call recording, and free ad-hoc and reservationless meet-me style conferencing all make remote workers more productive. And that's not all ... stay tuned for more to come on the mobility front in the next few months.