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Red Box Recorders Partners with ShoreTel to Deliver UC Digital Recording

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At ShoreTel, we recognize how important our partners are in helping us to build the best communication platforms possible. That’s why we invited Will Hopkins, Global Sales Director at Red Box Recorders, to blog about his company’s recent move to become an Alliance Level partner in the ShoreTel Innovation Network

At Red Box Recorders, we recognize the need for businesses of all sizes to have a secure, flexible and resilient solution for their voice and data recording needs.

For more than 25 years, Red Box Recorders has delivered recording solutions worldwide that help businesses deliver excellent customer service and comply with evolving industry regulations. We recently became an Alliance Level partner in the ShoreTel Innovation Network to continue our promise of developing progressive solutions that enable businesses of all sizes to record Unified Communications.

By validating the Quantify Recording Suite with ShoreTel 14.2 and offering a commitment to support future platforms, we’re pleased to deliver a seamlessly integrated recording solution to meet the needs of businesses today and tomorrow.

Voice and data recording offers a fast and accurate way to check facts, resolve disputes, monitor service quality and support employee coaching and training. By working with ShoreTel we hope to help more organizations realize the benefits of capturing and analyzing recordings as a way of achieving compliance and meeting heightened customer expectations.