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The Queen is Dead, Long Live the Queen

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Written by Phillip Kim

TDM – an acronym for time division multiplexing, the technology of fixed timeslots for data transmission and the current underlying infrastructure of the PSTN – Public Switched Telephone Network. VoIP is an acronym for which we all know. Yes, lots of acronyms for sure. Geeks love acronyms, including IMHO, LMAOROTF, my favorite RTFM, and now AWGTHTGTATA. And geeks for sure developed TDM, PSTN, as well as VoIP. And let’s not leave out the new kid on the block, MPLS – multi protocol label switching.

MPLS as I explained in my prior blog is a technology which allows businesses to create wide area networks with the flexibility and affordability of the Internet but with the controlled quality required for business applications. Best of all worlds and yes, it works.

Since 2000, M5 has been pioneering the adoption of VoIP for businesses. VoIP makes sense – it is a better use of assets as a single wire can handle more VoIP calls than TDM calls. It can route around wires that have been unplugged. And it can let your phone system talk to your other enterprise software apps in case you need to know what’s going on. Today, M5 is spearheading MPLS adoption where the similar arguments for VoIP over TDM apply for MPLS over private circuits.

I bring attention to these acronyms because I believe we are at the proverbial inflection point where the existing technologies of TDM and private circuits will be replaced by VoIP and MPLS. From cutting edge to best practices, from early adopter to Main St. The potential of a “business Internet” which allow different companies on different MPLS networks to set up VPNs (Virtual Private Network) through NNIs (Network to Network Interface) among different MPLS providers, ensuring the QOS (Quality of Service) so necessary for business applications and so glaringly absent from the public Internet. No more missing calls when you aren’t at your desk because your phone system is fluid and dynamic, following you and not vice versa.

Folks might want to take notice as examples of businesses changing technologies are few and far between. While examples of technology shifts are frequently evident in the world of Best Buy, changes for a business can be risky, expensive and are generally rare. Whoa, flat screens, cool. But it’ll be a while yet before I give up my Microsoft XP Pro for Windows 7 (plus my sys admin would kill me). This transformation of the way businesses will now utilize VoIP and MPLS is opening the door for significant innovation, all for the better.  IMHBCO.