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Preparing Your Network for UC

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This month, the ShoreTel Newsletter addresses two hot topics IT managers should consider as they implement or upgrade their unified communications systems.

In 8 Ways to Prepare Your Network for UC, we outline the steps to ensure the underlying network will deliver the performance and availability essential for a great user experience.

“Your business phone system is your lifeline to your customers,” the article says. “But many organizations take a ‘let’s put it on the network and see if it works’ approach when installing a new phone system, and then they encounter problems with dropped calls and poor sound quality.”

We also discuss 802.11ac, the new gigabit Wi-Fi standard that’s being finalized in early 2014. The article, What Will 802.11ac Mean for Unified Communications?, demonstrates that as use of mobile devices continues its rapid growth, 802.11ac is gaining importance.

“Several manufacturers are already shipping 802.11ac access points and mobile devices, and the allure of ever-faster Wi-Fi never loses its appeal. But what does it mean for your business?” the article says.