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Maximize Value of Your Contact Center? Check Out ShoreTel’s Webinar

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Companies are recognizing the value of offering a contact center that at once satisfies demanding customers and helps meet business goals by facilitating sales, improving reporting, achieving cost savings, and more.

The ShoreTel Webinar: How To Turn Your Contact Center Into A Strategic Asset, addressed these issues in a lively presentation.

ShoreTel University Trainer Sam Thompson presented an overview of contact center features as well as a rundown of ShoreTel’s solution.

In addition, customers Keith Budurka, IT director of Benco Dental and Robert Reeder CTO of the Resolve Group, talked about how contact centers are improving their businesses.

You can gain valuable insight into contact centers by accessing the Webinar here.