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M5 Networks Positioned in the Visionaries Quadrant of the Magic Quadrant for Unified Communications as a Service

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Evaluation Based on Completeness of Vision and Ability to Execute


New York, NY (December 13, 2011) — M5 Networks, a market leader in cloud communications for business, announced today it has been positioned by Gartner, Inc. in the “Visionaries” quadrant of the Magic Quadrant for Unified Communications as a Service.  Gartner, the world's leading information technology research and advisory company, placed M5 Networks in the Visionaries quadrant based on completeness of vision and ability to execute.


“Gartner analysts evaluate UCaaS (Unified Communications as a Service) service providers based on the breadth, quality and overall maturity of their applications, processes, tools and procedures that enhance individual, group and enterprise communications. Ultimately, UCaaS providers are judged on their ability and success in capitalizing on their vision,” wrote Gartner Analysts Daniel O'Connell and Bern Elliot in the Magic Quadrant for Unified Communications report.

“We consider our positioning in the “Visionaries” quadrant by Gartner confirmation of our mission to give M5 customers the easiest to use cloud-based communication service so they can focus on their business instead of the business of running a communications platform,” said Dan Hoffman, CEO of M5 Networks.   “Unifying communications is just the beginning, we see exceptional improvements to sales and service when you can track, analyze and match live communications with business data as we do with our M5 technology platform integrated with our customers CRM systems”

M5 Networks differentiates itself in the industry by offering a complete bundle that doesn’t ignore the most important modality today: voice.  While other competitors offer voice as an add-on, they don’t provide the full breadth of functionality, professional installation, proactive monitoring, or the end user support that a solution developed around a voice platform can offer.  M5 customers do not need to implement, configure, train, integrate, maintain, or upgrade their communications systems, to enjoy the benefits of unified communications.

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About M5 Networks

M5 Networks, the market leader in business phone systems, is redefining what a business phone system can do by offering a wide range of solutions for all types of businesses and needs.  From managing a sales force to a call center, M5 Networks’ client-focused, cloud-based solutions allow businesses to work the way they want to, while connecting them to their customers and integrating their business-critical applications.  Headquartered in New York City, industry-award winning M5 Networks pioneered hosted VoIP in 2000 and today provides more than 2,000 companies with enterprise-class phone systems.  For more information, please visit www.shoretelsky.com.  

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Contact:

Matthew Caldecutt / Courtney Greenberg

DKC Public Relations, Marketing & Government Affairs

212/685-4300

matthew_caldecutt@dkcnews.com / courtney_greenberg@dkcnews.com