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IP Telephony Guidebook Updated for IT Decision Makers

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For IT leaders, making the decision to switch to IP telephony and unified communications and actually deploying the system is no small task, particularly in a field that is evolving so rapidly.

To help these decision makers with pre-decision questions and post-decision planning and implementation, we’ve updated our 77-page IP telephony guide, IP Telephony from A-Z - The Complete IP Telephony eBook.

The new version of the guide offers a comprehensive overview of IP telephony, including Total Cost of Ownership, best practices for implementation and technology updates.

It includes a new Aberdeen TCO report, ShoreTel’s security best practices, and an overview of the UC industry.

IT managers looking to start on IP telephony implementation track can read chapters on benefits of IP Telephony, the implementation calendar, reliability, mobility, QoS, ease of use, and much more.