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ShoreTel CEO Don Joos Throws Out First Pitch at Miller Park
May 20, 2016
Written by Pam Bednarczyk, Content Marketing Manager
ShoreTel's in the Big Leagues! As CEO, Don Joos is ShoreTel’s number one pitchman. But on May 19, Don stepped his game up a notch as he threw out the first pitch to one of the company’s newest customers – the Milwaukee Brewers -- at at Miller Park in Milwaukee. Take a look: Don’s major league...
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3 Customer Experience Metrics That Will Change Your Game
May 19, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Never underestimate the value of happy customers. According to Forrester Research , companies that provide a superior customer experience grow faster by a range of metrics than those who don’t, develop greater loyalty among customers and can charge a premium for their products and services. In...
3 Way SIP Trunking Fosters Business Growth
May 17, 2016
Written by Pam Bednarczyk, Content Marketing Manager
SIP trunking is a great way to gain cloud benefits while maintaining control over your onsite communications solution. But did you know that it can also foster business growth? It’s true. By making it easier for a company to scale, manage telecom needs and invest in new opportunities, SIP trunking...
How to Pick the Right UC Capabilities for Your Team
May 13, 2016
Written by Pam Bednarczyk, Content Marketing Manager
As you define the requirements for your new unified communications (UC) solution, it’s important to identify the capabilities that fit best with how your team works. Why? Because rolling out the right features and apps will have a direct impact on adoption rates which, in turn, will maximize use of...
Bringing Fax Into the Modern World
May 11, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Despite the advent of the Internet, email, texting and a slew of other communications technologies, the fax machine is still a persistent presence in many offices. Though somewhat surprising, the use of fax machines still makes sense in the modern age. They offer a simple, one-step alternative to...
MES East 2016: A Unique Opportunity to Meet with IT Leaders
May 10, 2016
Written by Jessica Kersey, Vice President, Marketing & Communications
This year’s Midsize Enterprise Summit (MES) East may be over, but no doubt the conversations and ideas generated during the event will continue for some time to come. MES East 2016, which took place May 1-3 in Indianapolis, is one of the industry’s largest gatherings of CIOs and senior IT...
Marketing in a Digital World: Think Globally, Market Individually
May 05, 2016
Written by Mark Roberts, Chief Marketing Officer
I believe the Internet’s greatest strength – the ability to amplify thought -- is also its greatest weakness. Need proof? Look no further than the much-maligned Millennials who, coincidentally, grew up in step with the Internet. Elders lambasting those coming of age for their shortcomings isn’t...
Categories: Blog, Market Perspective
3 Hot Buttons for Hosted Unified Communications
May 04, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Business focused on accelerating growth turn to cloud communications for a simple reason: It increases their agility, especially when it comes to harnessing the power of unified communications (UC) . A hosted UC solution offers simplicity, flexibility and scalability – all powerful and welcome...
Kathy Erbes-Mrsny
May 02, 2016
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
We're pleased to introduce and congratulate our ShoreTel Fan-of-the-Month for May 2016 -- Kathy Erbes-Mrsny, customer care manager at Cantaloupe Systems. The company's deployment included the hosted ShoreTel Sky VoIP system, ShoreTel Contact Center, IP 400 series phones, remote management...
Categories: Blog
Midsize Enterprise Summit East And ShoreTel
April 28, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Midsize Enterprise Summit (MES) East , one of the industry’s largest gatherings of CIOs and senior IT executives from businesses across North America, will take place May 1-3 at the JW Marriot Hotel in Indianapolis. ShoreTel is pleased to be a Gold Sponsor of this year’s event, which is expected to...
Tags: mes

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