You are here

Establishing a strong remote workforce takes planning

Facebook LinkedIn Google+ Twitter

 

The proliferation of cloud computing and mobile devices in the workplace has changed how organizations carry out mission-critical tasks. In the past, individuals were required to come to the office every day, though this is no longer the case. The evolution of the business phone system and introduction of advanced IT services has enabled individuals to work from virtually anywhere at any time.

Yet supporting a remote workforce is not as simple as it seems, as decision-makers who don't tread carefully will likely find themselves tackling sophisticated security and operational challenges that could have been avoided had they established some sort of boundaries. A recent Management Today report highlighted some of the steps executives should take to ensure teleworking strategies are carried out successfully, noting that trust is among the most important parts of any operation.

The old saying "trust is a two-way street" rings true in the private sector, as decision-makers need to be confident in employees and vice versa. Individuals need to know that colleagues and workers will carry out time-sensitive tasks in a secure manner and communicate with someone if something is to go wrong.

An important part of establishing trust is ensuring people are properly trained. Management Today said planning in advance can mitigate a number of complications traditionally associated with working outside of the teleworking strategies. By educating individuals as to how they can use enterprise VoIP services for effective collaboration with disparate colleagues, businesses will improve their odds of success.

Using technology to stay ahead

The availability of resources is also critical to establishing successful remote working strategies, Management Today stated. For this reason, companies are often replacing old phone systems with more updated and sophisticated offerings that provide a number of advantages to employees working outside of the office and the company as a whole.

A report by Infonetics Research highlighted how organizations across the globe are using hosted PBX systems more often than ever before in an effort to improve operations, reduce costs and ensure that strong collaboration is at the core of their business. In many cases, cloud-based phone systems are ideal for supporting a remote workforce, as individuals are able to use the technology to access mission-critical resources from virtually anywhere without jeopardizing connectivity. Meanwhile, the cloud can support myriad platforms, which makes embracing bring your own device and other mobile strategies less complicated.

In the coming years, firms of all sizes and industries will be encouraged to adopt a remote working strategy to keep employees happy and efficient, especially as more individuals demand the ability to use personal smartphones, tablets and other gadgets in and outside of the workplace. By planning ahead, working with a trusted service provider and leveraging innovative collaborative platforms, companies will be able to give employees the power to work from home or on the road without impairing operations or connectivity.