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Welcome to the ShoreTel Blog

June 04, 2015
Written by Chandler Harris, Content Marketing Manager
Do more with less. It’s a constant refrain in government where agencies are tasked to improve constituent services in the face of shrinking budgets. Worse yet, many government agencies stick with legacy systems well beyond the average product lifecycle as a means to contain costs. In actuality,...
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Categories: Blog, TCO, Customer Experiences
Tags: government
July 08, 2013
Written by Jack McCarthy, Content Manager
Categories: Customer Experiences, TCO
June 21, 2013
Written by Jack McCarthy, Content Manager
A key consideration for IT decision-makers when purchasing an IP Telephony and unified communications solution is the Total Cost of Ownership (TCO). In a new ShoreTel Webinar, “How to Evaluate Total Cost of Ownership for IP Telephony Deployments,” we drill down on the TCO, which goes beyond unit...
Categories: TCO
Tags: aberdeen, webinar
June 04, 2013
Written by Jack McCarthy, Content Manager
Companies evaluating IP-PBX solutions have less and less use for cumbersome legacy systems that may be cobbled together through acquisitions or from other bolted-on technologies that add unwanted complexity . They are looking for flexible systems that are easy to manage, simply architected and, as...
Categories: TCO
May 14, 2013
Written by Jack McCarthy, Content Manager
When real users of unified communications solutions are surveyed, ShoreTel leads the field for lowest total cost of ownership (TCO), according to a report from the independent research and analysis firm Aberdeen Group. The firm surveyed 485 users of IPT (IP telephony) as well as legacy TDM (Time...
Categories: TCO
Tags: aberdeen
April 30, 2013
Written by Jack McCarthy, Content Manager
The Total Cost of Ownership (TCO) is simply a measure of what the technology and systems of a company cost to own, manage and operate. But TCO is especially important when comparing UC solutions, and allows companies to evaluate competing services on an equal level. A company with a low TCO can...
Categories: TCO
April 22, 2013
Written by Bernard Gutnick, Senior Director, Product Marketing
Avaya recently commissioned the Tolly Group to prepare a report comparing the total cost of ownership between the Avaya IP Office and ShoreTel solutions. It is not surprising the commissioned report concluded Avaya has a much lower TCO. Although we do not challenge the reputation of the Tolly Group...
Categories: TCO
Tags: TCO, UC
January 11, 2013
Written by Liz Pedro, Customer Programs Manager
Lasseters Hotel Casino is located in the Australian outback town of Alice Springs in the Red Centre in the Northern Territory. On the banks of the dry Todd River and framed by the famous MacDonnell Ranges, Lasseters is a 140-room hotel, an international-standard casino and an adjoining convention...
Tags: Australia, hotel, TCO
January 07, 2013
Written by ShoreTel, Brilliantly Simple
Organizations of all sizes are implementing UC solutions to increase worker productivity, facilitate increased mobility, and reduce the costs of business communications. But selecting the right solution can determine whether companies realize those benefits, or needlessly add cost and complexity...


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