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Welcome to the ShoreTel Blog

6 Ways Unified Communications Improves Efficiency & Profitability
July 26, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Time is money. So, how much time / money do your employees spend in meetings? Chances are, it’s more than you think. According to research conducted by management consultants Bain & Company , about 15% of an organization’s collective time is spent in meetings. That percentage has risen steadily...
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Does Your Phone System Have What It Takes To Support Remote Workers?
July 08, 2016
Written by Pam Bednarczyk, Content Marketing Manager
More businesses are accepting – even embracing – the virtual workforce. Since the mid-90s, technology has broken down the barriers to telecommuting and the number of employees working virtually continues to rise steadily. According to polling company Gallup , 37% of U.S. workers say they...
ShoreTel Mobility
January 15, 2016
Written by Chandler Harris, Content Marketing Manager
It's common for organizations to phase their mobility solutions rollouts. But determining who should get access to mobility first is always a challenge, especially in organizations with hundreds of employees. While a thorough study looking at employee needs, processes and applications is the usual...
Categories: Mobility
Traveling with ShoreTel Connect
December 09, 2015
Written by Clinton Fitch, Senior Alliances Manager
I travel a lot. My fellow ShoreTel employees and partners, who I have worked with for six years, know my motto: If I’m not at home, I’m on a plane. During my career of traveling well over two million miles across the globe, I’ve observed a lot of interesting technical challenges for those traveling...
ShoreTel Mobility Staffing Agencies
December 07, 2015
Written by Chandler Harris, Content Marketing Manager
With the labor market continuing to heat up – the unemployment rate was down to 5 percent in November – recruiters and HR specialists expect the competition for talent to be tough in 2016. For the first time in several years, candidates already have the upper hand in employment conversations, and...
Categories: Mobility
ShoreTel Connect Mobility
December 01, 2015
Written by Chandler Harris, Content Marketing Manager
For a wide range of businesses, the holidays also mark the busy season, when many will book the largest share of their annual revenue. Yet they face a conundrum: Just as demand for their products reaches a crescendo, a significant portion of their workforce heads out the door to celebrate with...
ShoreTel Sales
November 12, 2015
Written by Chandler Harris, Content Marketing Manager
The sales process has become a competitive differentiator. According to the CSO Insights 2015 Sales Performance Optimization Study , businesses that improve how they sell can expect to achieve a 31 percent increase in win rates of forecast deals and a 21 percent increase in the percentage of sales...
Unified Communications in Healthcare
September 17, 2015
Written by Lance Mehaffey, MHA, National Healthcare Program Manager, ShoreTel
Recently, a physician in a North Carolina nursing home made what seemed a simple request. He needed some lab results for one of the residents, and asked a nurse to text them to him. Both had permission to access the lab results, and nobody else saw the information. However, the Health Insurance...
Unified Communications Mobility
September 09, 2015
Written by Chandler Harris, Content Marketing Manager
As smartphones and tablets become more affordable, the business world is becoming more mobile. By 2020, mobile workers will make up three-quarters of the workforce, predicts researcher IDC, just one indication that mobile-first is quickly gaining ground as a primary means of communication for...
Categories: Mobility
ShoreTel Mobility Award
September 03, 2015
Written by Chandler Harris, Content Marketing Manager
As today's workforce continues to embrace the anytime, anywhere worker, mobile communications have been key to a company's success. With ShoreTel Mobility , organizations can extend unified communications (UC) applications to smartphones and tablets so workers can achieve maximum productivity...
Categories: Awards, Blog, Mobility


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