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5 Questions to Ask Before Switching to a VoIP Phone System
July 20, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Implementing a new VoIP phone system is a high-profile project that will impact every aspect of your organization. With stakes like that, you’ll want to identify the steps that will make the switch a huge success. Start the process by asking these five questions. They’ll provide a solid framework...
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Does Your Phone System Have What It Takes To Support Remote Workers?
July 08, 2016
Written by Pam Bednarczyk, Content Marketing Manager
More businesses are accepting – even embracing – the virtual workforce. Since the mid-90s, technology has broken down the barriers to telecommuting and the number of employees working virtually continues to rise steadily. According to polling company Gallup , 37% of U.S. workers say they...
Avoid the Alfred E. Neuman Approach to Your Business Phone System
June 24, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Whether or not you’re a fan of Mad magazine, chances are you know the mantra of its mascot, Alfred E. Neuman. While ‘What, me worry?” has gotten its share of laughs through the years, you don’t want to follow Al’s laid back approach when it comes to your communications system. It just might result...
Your Next Business Phone System: 10 Dynamics That Should Dictate Your Decision
June 17, 2016
Written by Pam Bednarczyk, Content Marketing Manager
You want to replace or at least upgrade your current business phone system, but with so many choices in the marketplace today, the process can be a bit overwhelming. Do you stick with an onsite system, make the leap to the cloud, or take a blended approach via a hybrid solution? Before you begin...
[WEBINAR] Assessing Deployment Options for UC
June 09, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Still trying to decide which business phone system deployment option – onsite, cloud or hybrid – is the best fit for your business? Then have we got a webinar for you! Telecom analyst Jon Arnold recently published a white paper focused on the business case for each of the three deployment models...
Give Your IVR a Second Look
June 08, 2016
Written by Pam Bednarczyk, Content Marketing Manager
If you’re a fast-growing business looking to improve profit margins without adding headcount or diminishing the customer experience, don’t overlook one tool you may already have in place… your IVR. IVR technologies have come a long way since their first introduction to the marketplace in the 1980s...
MES East 2016: A Unique Opportunity to Meet with IT Leaders
May 10, 2016
Written by Jessica Kersey, Vice President, Marketing & Communications
This year’s Midsize Enterprise Summit (MES) East may be over, but no doubt the conversations and ideas generated during the event will continue for some time to come. MES East 2016, which took place May 1-3 in Indianapolis, is one of the industry’s largest gatherings of CIOs and senior IT...
Midsize Enterprise Summit East And ShoreTel
April 28, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Midsize Enterprise Summit (MES) East , one of the industry’s largest gatherings of CIOs and senior IT executives from businesses across North America, will take place May 1-3 at the JW Marriot Hotel in Indianapolis. ShoreTel is pleased to be a Gold Sponsor of this year’s event, which is expected to...
Tags: mes
How SIP Trunking Can Speed Your Company’s Growth
April 27, 2016
Written by Pam Bednarczyk, Content Marketing Manager
While more and more businesses have come to understand the advantages of cloud-based telecommunications systems, it’s often hard to get around the fact that moving from an older solution costs money. That puts executives in a quandary: Do they put off the investment until it’s absolutely necessary...
ShoreTel Opens New Office in Melbourne
April 08, 2016
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
What an exciting week it’s been for ShoreTel and our partners in the Asia Pacific region. We welcomed our CEO, Don Joos, who travelled to Australia to officially unveil brand new offices in central Melbourne and announce our new cloud-based offering, ShoreTel Hosted Voice . Our team hosted a launch...

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