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Welcome to the ShoreTel Blog

March 24, 2015
Written by Chandler Harris, Content Marketing Manager at ShoreTel
After Apple recently unveiled a launch date for its much anticipated Apple Watch earlier this month, one of the key questions has been: what sort of application ecosystem will it support? It turns out there are numerous apps the Apple Watch will support including apps from American Airlines (with...
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Categories: In the News
Tags: Apple Watch
March 20, 2014
Written by Nancy Zambrano
ShoreTel recently announced we are expanding our UCaaS solutions portfolio with their new 400 series IP phones for ShoreTel Sky. The phones are already shipping from qualified ShoreTel partners and have been available since November 2013 for on-premises customers. What does this mean for the...
April 09, 2013
Written by Amber Bigler Newman
"A panel of hosted and cloud telephony business customers at Enterprise Connect in Orlando this year spoke out regarding their own cloud implementation processes, and described why a cloud telephony strategy made sense for their particular companies. Fieldpoint Private Bank and Trust, a five-year-...
Categories: In the News
February 05, 2013
Written by Amber Bigler Newman
ShoreTel was one of the few UC firms to grow market share in 2012. How they did it is no doubt a long, complex discussion. However, one of its key tools, Net Promoter Score (NPS), deserves some recognition.
Categories: In the News
February 01, 2013
Written by Amber Bigler Newman
Dan Hoffman, president and general manager of ShoreTel's Cloud Division, will now be chief strategy officer for all of ShoreTel. Keith Nealon, most recently divisional vice president, revenue, will succeed Hoffman heading up the cloud business.
Categories: In the News
December 03, 2012
Written by Amber Bigler Newman
"When the Brooklyn Nets traveled to Boston to play the Celtics last week, it became apparent that the two organizations disagreed about something - the cloud. Hours before players from both teams would erupt in an ugly and unexpected on-court fistfight, IT specialists from either team more...
Categories: In the News
December 03, 2012
Written by Amber Bigler Newman
While the basketball players from the Boston Celtics and the Brooklyn Nets were getting ready to mix it up on the courts Nov. 28, their senior technology managers, Jay Wessel and Mireille Viau Verna, respectively, were showing different approaches to off-court technology. Their choices illustrate...
Categories: In the News
December 03, 2012
Written by Amber Bigler Newman
For the first time, the 2012 Magic Quadrant for Unified Communications as a Service North America report named UCaaS market leaders--ShoreTel, 8x8, Thinking Phone Networks and West.
Categories: In the News
November 30, 2012
Written by Amber Bigler Newman
The Celtics recently deployed a premise-based ShoreTel UC system, and the Nets deployed a cloud-based ShoreTel UC system when they moved from New Jersey to Brooklyn this year.
Categories: In the News
November 30, 2012
Written by Amber Bigler Newman
At ShoreTel's annual Champions partner conference in Orlando, in November 2012, the company presented its cloud strategy, explained how it is integrated into their on-premises strategy and how this will affect its partners.
Categories: In the News

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