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Innovation in Action
October 20, 2016
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
Not long ago I moderated a unified communications panel at a CIO conference that was taking place in Hong Kong. To keep things interesting, the organizer conducted live-polling during the event, firing out questions every few minutes and quickly broadcasting the results. One of the first questions...
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Key Components to Finding Your Best Unified Notification Solution
October 18, 2016
Written by Sydney Hirshberger, Marketing Communications Associate, Syn-Apps, LLC
According to a report published by Markets and Markets, the demand for mass notification solutions is expected to grow from $4.16 billion in 2016 to $9.69 billion by 2021 due to the rising demand for stronger public safety protocols, business continuity, BYOD, and increasing awareness for emergency...
Categories: Guest Post
4 Business Insights Your Phone System is Trying to Tell You
October 05, 2016
Written by Matt Beatty, EVP Customer Success, Brightmetrics
Telephone calls represent the most common point of communication with customers for most organizations. This channel of engagement should be a key area of focus for mining the business intelligence available that could optimize your customer experience. At Brightmetrics , our experience and...
Beat the Bring-Your-Own-Network Blues: An Open Letter to the Co-working Communiity
September 15, 2016
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
Co-working communities are a booming business, and they are opening up everywhere. I saw quite a few earlier this year when ShoreTel was looking for new office space in Hong Kong. The co-working concept is a great fit with ShoreTel’s vibrant culture. For a start, co-working communities are...
Employee Engagement
July 21, 2016
Written by Katherine Mancuso, Vice President of Human Resources
The following article originally appeared in the June 2016 edition of Silicon India magazine. Engagement is a word that has multiple meanings. But in my eyes as a vice president of human resources, focusing on employee engagement is something the best companies to work for pay close attention to...
Categories: Guest Post
Healthy Staff = A Healthy Business
July 11, 2016
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
Most people dread moving offices. But, when ShoreTel recently shifted to new premises in Melbourne, it turned out to be one of the best decisions we’ve ever made. Sure, it’s nice to be in a new space with room to grow. But the biggest benefit is actually something we don’t have so much of – car...
Categories: Guest Post
ShoreTel UK & Ireland Partner Conference 2016
June 27, 2016
Written by Gary Gould, EMEA Marketing Director
This year’s UK and Ireland Partner Forum was literally in the clouds! On June 14th, more than 50 partners and 90 attendees ascended to Landing 42 in the heart of the City of London. The Leadenhall building – affectionately called the ‘Cheese Grater’ – is home to the highest event venue in Europe...
ShoreTel Knocks It Out of the Park at the CIO Summit NZ
June 20, 2016
Written by Phil Morgan, Partner Business Manager
Sporting a winning partnership, ShoreTel hosted the CIO of the San Francisco Giants baseball team, Bill Schlough , in New Zealand during IDC’s CIO Summit NZ held June 8-9 in Sky City, Auckland. Bill presented to an audience of more than 100 of New Zealand’s top CIOs on how technology and innovation...
ShoreTel VoIP Phone System
December 10, 2015
Written by Aleksandr Peterson, Technology Analyst at TechnologyAdvice
Today's blog comes from TechnologyAdvice, who provides great tips on purchasing and evaluating technology. The advice given below is supported by ShoreTel, who believes that everybody should carefully evaluate their needs and available products before purchasing a new business phone system...
April 17, 2015
Written by Jon Florence, Chronicall Sales Manager
In preparation for the upcoming ShoreTel One Champion Partner Conference, we’re highlighting some of our partners who will be in attendance. The following post comes from Xima Software, a provider of call reporting solutions available for ShoreTel phone systems Call reporting solutions are a...