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ShoreTel Connect ONSITE Kids Plus Pediatrics
November 19, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
Good communication is at the heart of every doctor-patient relationship. It’s also the lifeblood of busy healthcare practices – especially when they’re growing across several locations. Kids Plus Pediatrics, with three locations and nearly 100 employees, initially began the search for a phone...
ShoreTel transportation industry unified communications
October 06, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
Managing the flow of goods across the United States is no small feat. For the $1.3 trillion logistics and transportation industry, ensuring the careful and timely delivery of pallets and packages requires a high level of coordination among companies and their employees. The job is complicated:...
ShoreTel Boston Red Sox Baseball
October 05, 2015
Written by Katie Maller, Communications Manager
Boston is passionate about a lot of things, but few of them are as storied as the Boston Red Sox. Soon, Red Sox Nation will find it even easier to connect with the team, thanks to a new ShoreTel phone system that will be fully installed by the start of the 2016 season. The team will field ShoreTel’...
Categories: Customer Experiences
Columbia Public Schools ShoreTel
September 28, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
ShoreTel is pleased to introduce and congratulate our ShoreTel Fan-of-the-Month for September, 2015: Chris Diggs, a ShoreTel enthusiast. Diggs is director of technology services for Columbia Public Schools, where she is responsible for the telephony needs of 3,000 employees and 18,000 students...
ShoreTel City of Mount Dora
September 18, 2015
Written by Lionel Tran, Product Marketing Manager, Global Customer Reference Programs
For local governments, the need to improve efficiency and cut costs is often a priority and sometimes a necessity. This was no different for the City of Mount Dora, Florida, who in 2011 knew it was time to upgrade its telephone system. It had one of the first VoIP (Voice over Internet Protocol)...
MedWatch Relies on ShoreTel
August 28, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
The ShoreTel Fan of the Month for August 2015 is Valerie Limpus, Chief Information Officer at MedWatch, a healthcare company, which has benefited from ShoreTel Sky since 2011. About MedWatch MedWatch is a Health Utilization Management company founded in 1993. Whenever a person reports an adverse or...
Categories: Blog, Customer Experiences
Olivet Nazarene University ShoreTel
August 26, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
Much like a goldfish restricted by the size of its tank, Olivet Nazarene University was facing serious technological restrictions, especially in regards to its communications solutions. Olivet decided to partner with CMS Solutions to properly address the issues the school was facing and find a...
Categories: Customer Experiences
Brigidine College Selects ShoreTel Unified Communications
July 09, 2015
Written by Ashley Doyle, Distribution Manager for ShoreTel ANZ
Brigidine College St Ives in Sydney is no different than most organizations today: information and communications technology (ICT) is the foundation that this Catholic girls secondary school operates. It is used across all facets of college life, including teaching and learning. The school prides...
June 17, 2015
Written by Mike Healy, Sr. Vice President and Chief Financial Officer
ShoreTel would like to congratulate the Golden State Warriors for winning its first title in forty years. ShoreTel is celebrating this win since the Warriors use our phone system for its front office, contact center and other communication essentials. Whether it be communication between coaches and...
Categories: Blog, Customer Experiences
June 10, 2015
Written by Chandler Harris, Content Marketing Manager
For a newspaper, good communication is essential. Reporters and editors alike rely on a phone system to conduct interviews, connect with colleagues, talk with sources and more. For the Boston Globe, a newspaper with more than 125 years of history, having a 20-year-old POTS Centrex phone system didn...
Categories: Blog, Customer Experiences
Tags: Boston Globe