You are here

Welcome to the ShoreTel Blog

Ben Christensen
February 29, 2016
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
ShoreTel is pleased to introduce and congratulate our ShoreTel Fan-of-the-Month for March, 2016: Ben Christensen, a ShoreTel enthusiast. Ben is the vice president and CIO at Weber State Credit Union, which is located in Ogden, Utah and has 10,000 members and a staff of 43 employees. During the...
Read More
|
cloud phone system
February 18, 2016
Written by Pam Bednarczyk, Content Marketing Manager
It’s inevitable that your traditional, trusted phone system will eventually show signs of age or weakness. Perhaps it isn’t flexible enough to keep up with the needs of your business as you add branch offices or move applications to the cloud, or is becoming unreliable with more dropped calls and...
Millennial Collaboration Tools
February 17, 2016
Written by Pam Bednarczyk, Content Marketing Manager
If you have any doubt that technology tools like instant messaging and Web conferencing are the future of workplace collaboration, consider this: the Millennial generation was expected to surpass Baby Boomers in the workplace before the end of 2015. Already, their numbers exceed those of Generation...
ShoreTel Unified Communications Chervon China
January 08, 2016
Written by Joe Tam, Area Sales Manager, North Asia
Helping Chinese companies to cut the cost of doing business in international markets The Canadian communications philosopher Marshall McLuhan was spot on when he coined the term Global Village and predicted the virtual elimination of geography. Yet a result of this Global Village is the challenge...
New Jersey Shares ShoreTel Connect CLOUD
January 07, 2016
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
We’re pleased to introduce and congratulate our ShoreTel Fan-of-the-Month for January 2016, Kimberly Warrick , Director of Client Services at New Jersey Shares. Warrick was instrumental in pushing for the migration from ShoreTel Sky to ShoreTel Connect CLOUD soon after it was released. You were...
New Jersey Shares ShoreTel Connect CLOUD
January 04, 2016
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
When it comes to keeping the lights, heat and phone on, New Jersey Shares ensures families can do so in the Garden State by helping to pay utility bills. So for New Jersey Shares, answering the phone is essential to responding to important requests. That’s why the organization has relied on...
ShoreTel Nonprofit Cloud Communications
December 08, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
At the heart of every nonprofit is a mission that must be balanced with budget allocated to fulfill the mission. Though often donors are enraptured by the potential they see, they’re also more inclined to support nonprofit organizations that use their money wisely, keeping overhead low and...
ShoreTel Connect ONSITE Kids Plus Pediatrics
November 19, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
Good communication is at the heart of every doctor-patient relationship. It’s also the lifeblood of busy healthcare practices – especially when they’re growing across several locations. Kids Plus Pediatrics, with three locations and nearly 100 employees, initially began the search for a phone...
ShoreTel transportation industry unified communications
October 06, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
Managing the flow of goods across the United States is no small feat. For the $1.3 trillion logistics and transportation industry, ensuring the careful and timely delivery of pallets and packages requires a high level of coordination among companies and their employees. The job is complicated:...
ShoreTel Boston Red Sox Baseball
October 05, 2015
Written by Katie Maller, Communications Manager
Boston is passionate about a lot of things, but few of them are as storied as the Boston Red Sox. Soon, Red Sox Nation will find it even easier to connect with the team, thanks to a new ShoreTel phone system that will be fully installed by the start of the 2016 season. The team will field ShoreTel’...
Categories: Customer Experiences

Pages