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ShoreTel Unified Communications Chervon China
January 08, 2016
Written by Joe Tam, Area Sales Manager, North Asia
Helping Chinese companies to cut the cost of doing business in international markets The Canadian communications philosopher Marshall McLuhan was spot on when he coined the term Global Village and predicted the virtual elimination of geography. Yet a result of this Global Village is the challenge...
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New Jersey Shares ShoreTel Connect CLOUD
January 07, 2016
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
We’re pleased to introduce and congratulate our ShoreTel Fan-of-the-Month for January 2016, Kimberly Warrick , Director of Client Services at New Jersey Shares. Warrick was instrumental in pushing for the migration from ShoreTel Sky to ShoreTel Connect CLOUD soon after it was released. You were...
New Jersey Shares ShoreTel Connect CLOUD
January 04, 2016
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
When it comes to keeping the lights, heat and phone on, New Jersey Shares ensures families can do so in the Garden State by helping to pay utility bills. So for New Jersey Shares, answering the phone is essential to responding to important requests. That’s why the organization has relied on...
ShoreTel Nonprofit Cloud Communications
December 08, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
At the heart of every nonprofit is a mission that must be balanced with budget allocated to fulfill the mission. Though often donors are enraptured by the potential they see, they’re also more inclined to support nonprofit organizations that use their money wisely, keeping overhead low and...
ShoreTel Connect ONSITE Kids Plus Pediatrics
November 19, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
Good communication is at the heart of every doctor-patient relationship. It’s also the lifeblood of busy healthcare practices – especially when they’re growing across several locations. Kids Plus Pediatrics, with three locations and nearly 100 employees, initially began the search for a phone...
ShoreTel transportation industry unified communications
October 06, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
Managing the flow of goods across the United States is no small feat. For the $1.3 trillion logistics and transportation industry, ensuring the careful and timely delivery of pallets and packages requires a high level of coordination among companies and their employees. The job is complicated:...
ShoreTel Boston Red Sox Baseball
October 05, 2015
Written by Katie Maller, Communications Manager
Boston is passionate about a lot of things, but few of them are as storied as the Boston Red Sox. Soon, Red Sox Nation will find it even easier to connect with the team, thanks to a new ShoreTel phone system that will be fully installed by the start of the 2016 season. The team will field ShoreTel’...
Categories: Customer Experiences
Columbia Public Schools ShoreTel
September 28, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
ShoreTel is pleased to introduce and congratulate our ShoreTel Fan-of-the-Month for September, 2015: Chris Diggs, a ShoreTel enthusiast. Diggs is director of technology services for Columbia Public Schools, where she is responsible for the telephony needs of 3,000 employees and 18,000 students...
ShoreTel City of Mount Dora
September 18, 2015
Written by Lionel Tran, Product Marketing Manager, Global Customer Reference Programs
For local governments, the need to improve efficiency and cut costs is often a priority and sometimes a necessity. This was no different for the City of Mount Dora, Florida, who in 2011 knew it was time to upgrade its telephone system. It had one of the first VoIP (Voice over Internet Protocol)...
MedWatch Relies on ShoreTel
August 28, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
The ShoreTel Fan of the Month for August 2015 is Valerie Limpus, Chief Information Officer at MedWatch, a healthcare company, which has benefited from ShoreTel Sky since 2011. About MedWatch MedWatch is a Health Utilization Management company founded in 1993. Whenever a person reports an adverse or...
Categories: Blog, Customer Experiences

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