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Welcome to the ShoreTel Blog

July 01, 2015
Written by Chandler Harris, Content Marketing Manager
As enterprises increasingly move Unified Communications (UC) to the Cloud, unwarranted access across an untrusted network, such as the public Internet, has jumped to a top concern. A recent IDG Enterprise survey , for example, indicates that CTOs, CIOs and other leaders and managers are now more...
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April 01, 2015
Written by Chad Horton, Innovation and Network Services
Since cloud communications are only as good as the network they run over, it’s important that a cloud network be configured for optimal performance. However, many organizations that use cloud communications do not have an IT department that has the time to manage and support the corporate data...
Categories: Blog, Cloud Division
March 11, 2015
Written by Chandler Harris, Content Marketing Manager
The hybrid communications environment is growing, with more organizations realizing the benefits of having both premises and cloud-based communications platforms. ScanSource Communications, a leading value-added distributor of communications products, has now become the only distributor to offer...
Categories: Cloud Division
February 10, 2015
Written by Chandler Harris, Content Marketing Manager
In a testament to the growing adoption of cloud services, ShoreTel’s relatively new cloud tiers for the Champion Partner Program has been a big success. In just one year, more than half of ShoreTel’s partners in the United States are selling ShoreTel’s cloud services. Introduced in January 2014,...
October 27, 2014
Written by Arvind Rangarajan, Product Marketing Manager
We’re experiencing a workplace transformation! The very nature of work as we once knew it has fundamentally changed. Work is no longer a location, it is an activity. Work is not a place you go, it’s a thing you do. There is increasingly a very dynamic rhythm to the nature of work, which involves...
October 13, 2014
Written by Richard LeGrand, Senior Product Manager
ShoreTel Connect enables ShoreTel on-premises customers to provide applications from the cloud for individual employees on an “as-needed” basis. ShoreTel Connect is a hybrid cloud communication solution that leverages the best of on-site as well as cloud delivery platforms. ShoreTel’s hybrid cloud...
October 09, 2014
Written by Arvind Rangarajan, Product Marketing Manager
Business VoIP phone systems today are much more than just voice and can help increase employee productivity through application integration that can help make connections with people faster. For some companies these could translate into bottom-line savings. Simple “click-to-dial” applications will...
September 23, 2014
Written by Ali Rizvi, Senior Product Manager
UC is not “unified” unless your services are unified with your business systems. Enterprises today are looking to seamlessly blend applications they already live in with UC tools and capabilities. Integration of business processes is a game-changer for today’s enterprises and a necessity to succeed...
September 03, 2014
Written by Tricia Stream, Content Marketing Manager
You may have heard the news that lit up the Internet over the holiday weekend – as only celebrity scandals can. Hackers stole photos of numerous Hollywood starlets in various states of undress by breaking into iCloud accounts. Immediately people were abuzz with the critical question, “Just how safe...
Categories: Cloud Division
Tags: cloud, security
July 29, 2014
Written by Katie Maller, Communications Manager
We’re pleased to announce that TMC, a global, integrated media company, has awarded us a 2014 Communications Solutions Product of the Year Award for the ShoreTel 400 series IP phones for ShoreTel Sky. The ShoreTel 400 series IP phones for ShoreTel Sky® expand ShoreTel’s UCaaS solutions portfolio...
Categories: Awards, Cloud Division


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