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Welcome to the ShoreTel Blog

5 Reasons To Earn A ShoreTel Certification
April 20, 2016
Written by Pam Bednarczyk, Content Marketing Manager
ShoreTel partners play a big role in our success. No matter if you’re a reseller, solutions provider or other technology company, we want to make it as easy as possible for you to sell and support our offerings. And one of the best ways to expand the products and services your company can offer is...
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CRN Recognizes ShoreTel For Best Channel Partner Programs
April 11, 2016
Written by Pam Bednarczyk, Content Marketing Manager
CRN ® , a brand of The Channel Company , has once again recognized ShoreTel among an elite subset of companies that offer solution providers the best partnering elements in their channel programs. For the third consecutive year – and fifth time overall – CRN has awarded ShoreTel a 5-Star rating in...
Categories: Awards, Blog, Channel Partners
Introducing Our Fan-of-the-Month: Pegula Sports and Entertainment
March 31, 2016
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
This month’s featured Fan-of-the-Month is actually a team of ShoreTel enthusiasts. We’re pleased to introduce Pegula Sports and Entertainment, a sports management company whose clients include -- among others -- the Buffalo Bills and the Buffalo Sabres teams. Read more about why Pegula decided to...
What’s Next In Cloud Communications? Introducing Hybrid 2.0
March 29, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Until recently, businesses looking for the best way to deploy business communications had only two deployment options: Buy and manage communications equipment and software licenses onsite which depreciated over time until you owned them outright or; Pay someone else to provide cloud-based services...
March 28, 2016
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
Governments try their best, but they just can’t do everything that needs to be done. That’s why there are so many Non Government Organizations (NGOs), frequently set up by ordinary citizens, committed to tackling pressing social, political and environmental issues. One characteristic these diverse...
 3 Steps To Take Before Deploying Hybrid UC
March 25, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Successful technology deployments always start with good upfront planning. When it comes to planning for your hybrid unified communications (UC) deployment, start by deciding what you need to achieve, what your company’s strategy is for the cloud and how you want to handle the costs – all of which...
How The Emphasis On Customer Experience Is Redefining The Channel
March 24, 2016
Written by Jon Heaps, Senior Director - Distribution
Each spring thousands of agents, VARs, MSPs, distributors, integrators and service providers gather at the annual Channel Partners Conference & Expo to share ideas and drive discussion on the topics shaping our industry. This year’s event, which took place March 16-18 in Las Vegas, was no...
February 23, 2016
Written by Ashley Allen, Distribution Manager, ShoreTel Australia and New Zealand
On February 11th, we had a spectacular end to our 2015 Australian partner incentive program with a Drive Day Experience for our six overall winning participants who flew in from all over Australia to take part in the occasion. After an evening Rreception at ShoreTel House in Sydney, the following...
Categories: Channel Partners, Event
ShoreTel Partners Circle of Excellence
December 15, 2015
Written by Katie Maller, Communications Manager
Customer satisfaction is ShoreTel’s top goal. It’s the reason we’re so committed to helping companies find the most effective ways to address their communications needs. But it’s our powerful Channel Partner Program that sets us apart. With it, we provide customers with a solution tailored to fit...
Categories: Awards, Channel Partners
ShoreTel Roadshow For Partners
September 30, 2015
Written by Teney Takahashi, Product Marketing Manager
Over the past month, ShoreTel representatives hit the sky, traveling to Atlanta, New York, Dallas, Chicago and Los Angeles to meet with and connect with our partners. These ShoreTel roadshows have been very successful, with more than 400 ShoreTel partners who attended each event. ShoreTel partners...
Categories: Channel Partners