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ShoreTel CEO Don Joos Throws Out First Pitch at Miller Park
May 20, 2016
Written by Pam Bednarczyk, Content Marketing Manager
ShoreTel's in the Big Leagues! As CEO, Don Joos is ShoreTel’s number one pitchman. But on May 19, Don stepped his game up a notch as he threw out the first pitch to one of the company’s newest customers – the Milwaukee Brewers -- at Miller Park in Milwaukee. Take a look: Don’s major league pitching...
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3 Customer Experience Metrics That Will Change Your Game
May 19, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Never underestimate the value of happy customers. According to Forrester Research , companies that provide a superior customer experience grow faster by a range of metrics than those who don’t, develop greater loyalty among customers and can charge a premium for their products and services. In...
3 Way SIP Trunking Fosters Business Growth
May 17, 2016
Written by Pam Bednarczyk, Content Marketing Manager
SIP trunking is a great way to gain cloud benefits while maintaining control over your onsite communications solution. But did you know that it can also foster business growth? It’s true. By making it easier for a company to scale, manage telecom needs and invest in new opportunities, SIP trunking...
How to Pick the Right UC Capabilities for Your Team
May 13, 2016
Written by Pam Bednarczyk, Content Marketing Manager
As you define the requirements for your new unified communications (UC) solution, it’s important to identify the capabilities that fit best with how your team works. Why? Because rolling out the right features and apps will have a direct impact on adoption rates which, in turn, will maximize use of...
Bringing Fax Into the Modern World
May 11, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Despite the advent of the Internet, email, texting and a slew of other communications technologies, the fax machine is still a persistent presence in many offices. Though somewhat surprising, the use of fax machines still makes sense in the modern age. They offer a simple, one-step alternative to...
MES East 2016: A Unique Opportunity to Meet with IT Leaders
May 10, 2016
Written by Jessica Kersey, Vice President, Marketing & Communications
This year’s Midsize Enterprise Summit (MES) East may be over, but no doubt the conversations and ideas generated during the event will continue for some time to come. MES East 2016, which took place May 1-3 in Indianapolis, is one of the industry’s largest gatherings of CIOs and senior IT...
ShoreTel Opens New Office in Melbourne
April 08, 2016
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
What an exciting week it’s been for ShoreTel and our partners in the Asia Pacific region. We welcomed our CEO, Don Joos, who travelled to Australia to officially unveil brand new offices in central Melbourne and announce our new cloud-based offering, ShoreTel Hosted Voice . Our team hosted a launch...
8 Big Questions to Ask Before Buying a New Phone System
April 07, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Choosing a new phone system is a big decision and you want to get it right. The stakes are high as the wrong choice can stifle your company’s productivity, impede customer service and make a major dent in your bottom line. To make sure you have a thorough understanding of your communications needs...
ShoreTel Expands Offerings in Canada
March 16, 2016
Written by Pam Bednarczyk, Content Marketing Manager
In yet another example of ShoreTel’s continuing international expansion, the company today announced that it has broadened product offerings in Canada. Many ShoreTel partners in Canada are now offering the full ShoreTel Connect portfolio, enabling Canadian companies to purchase ShoreTel Connect...
Categories: Business VoIP
3 Reasons SMBs Like Hybrid Unified Communications
March 03, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Small to mid-sized businesses and enterprises have more in common than one might think. No matter their size, most companies today find themselves in fast-moving, competitive markets with the ongoing need to launch products quickly and maintain high service levels. Without a lot of slack in either...
Categories: Business VoIP