You are here

Welcome to the ShoreTel Blog

4 Reasons to Start Looking at Alternatives to Your Current Phone System NOW
September 01, 2016
Written by Pam Bednarczyk, Content Marketing Manager
If the contract on your current legacy on-premises phone system is coming up for renewal, you may already be considering new options. But even if you’re in the beginning or middle of your contract, you should also start examining cloud alternatives right now. Here’s why: 1. Obsolete Technology -...
Read More
4 Reasons to Embrace a Hybrid Cloud Phone System
August 25, 2016
Written by Pam Bednarczyk, Content Marketing Manager
It’s no secret that businesses are steadily increasing their investments in cloud-based technologies to support a range of applications and workloads. In fact, a recent multi-client survey by research firm IDC found 58% of organizations are embracing the cloud, up from 24% just 14 months ago. Just...
5 Business Scenarios Where SIP Trunking Makes Sense
August 10, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Cost effective, easy to set-up and scale… if you’re already sold on the benefits of cloud communications, but aren’t yet ready to make the leap, SIP trunking might be just what you’re looking for. SIP Trunking is a way to deliver telecommunication voice services over the Internet. If your current...
Introducing Our Fan-of-the-Month for August: Doug Good
August 09, 2016
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
With the lazy, hazy days of summer, our Fan-of-the-Month feature took a break in July. But it’s time to get back to business (and for some, school) in August. With that thought in mind, we’re pleased to introduce our ShoreTel Fan-of-the-Month for August 2016 – Doug Good, IT Support Coordinator for...
How Your Business Phone Solution Can Help You Save & Grow
August 03, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Many are quick to categorize business phone services as an expense item. But perhaps it’s time to reframe that thinking. When deployed for maximum potential, your communications solution can not only lower costs, but increase revenues as well. This concept isn’t as far-fetched as you might think...
10 Business Dynamics That Scream Cloud
August 02, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Certain business dynamics are custom-made for cloud-based communications solutions. If you want to spend less time managing infrastructure and more time focusing on your core business objectives, it’s time to consider the cloud. Step back and take a fresh look at the forces affecting your business...
Onsite, Cloud or Hybrid: 4 Questions to Help You Decide
July 28, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Making the case for switching to a VoIP phone system is easy: Lower operational costs, powerful collaboration features and effective productivity tools make VoIP technologies very attractive. Even so, determining the best approach to deploying your business phone system requires careful thought...
5 Trends to Consider When Researching Business Phone Solutions
July 27, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Planning for your business communications cannot be done in a vacuum. To improve both employee productivity and the customer experience, you need to look at the bigger picture. Beyond your company’s internal strategic objectives, be sure to incorporate insights regarding changing external dynamics...
5 Questions to Ask Before Switching to a VoIP Phone System
July 20, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Implementing a new VoIP phone system is a high-profile project that will impact every aspect of your organization. With stakes like that, you’ll want to identify the steps that will make the switch a huge success. Start the process by asking these five questions. They’ll provide a solid framework...
Partners Make the Perfect Back Wheel in Today's Communications Landscape
July 06, 2016
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
For me, summer always means following the Tour de France. It’s probably the most grueling cycling race in the world. And this year the riders will face a string of 200+ kilometer stages and punishing hill climbs that will take them through 28 high mountain passes. It’s an incredible race. And, in...