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Businesses can receive a number of benefits with VoIP

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Most companies rely heavily on telecommunications for their day-to-day business operations. VoIP service is becoming increasingly popular as a solution to these needs, and provides a number of benefits that traditional business phone systems do not. According to Gadget, almost any company can benefit from VoIP and there are many reasons to move to an IP telephony service.

IP communication is designed to provide voice chat services that add no additional charges to current internet service fees by connecting from one computer to another. When a company has high call volumes or large amounts of international roaming charges, switching to VoIP and bringing business partners and clients on-net is a smart choice, according to the news source.

 

VoIP offers a number of useful services, such as interactive voice response, collection of call data and of course free calls. It can give a company weight with IP-PBX and improve business intelligence with more supervision and quality control options. Furthermore, according to the news source, implementing a VoIP business phone system can potentially remove downtime in communications and increase productivity.

 

There are a number of companies that offer VoIP services. M5's cloud system extends the benefits of the technology even further by virtualizing operations and significantly reducing hardware and maintenance costs.