Welcome to the ShoreTel Blog

May 21, 2015
Written by Chandler Harris, Content Marketing Manager
Connectivity is a differentiator concludes Deloitte in its 2015 Millennial Survey . And while it’s no surprise that the millennial generation – defined by Deloitte as those born after 1983 – are avid technology users, their impact on the workplace is coming into sharp focus. By 2020 millennials...
May 20, 2015
Written by Chandler Harris, Content Marketing Manager
Not only are enterprises that are slow to innovate at risk of being overtaken by their competition, but they could also be putting their employees in danger by using outdated, obsolete technology. One of the main examples of this is how businesses design, configure and manage their enterprise 911...
May 19, 2015
Written by Chandler Harris, Content Marketing Manager
The days of the landline telephone are numbered. In their place are softphones, or Voice over IP (VoIP) enabled phones that are usable from a computer. Softphones enable an organization to take advantage of VoIP phone systems that feature enahnced functionality, access to applications and more...
Categories: Blog, Business VoIP
May 18, 2015
Written by Chandler Harris, Content Marketing Manager
Nonprofit organizations are invaluable resources for their communities. According to the National Center for Charitable Statistics, there are more than 1.5 million tax-exempt organizations , including public charities, private foundations and other types of nonprofit groups. All these organizations...
Categories: Blog, VoIP Phone Systems
May 15, 2015
Written by Chandler Harris, Content Marketing Manager
Unified communications (UC) has largely reshaped what types of connections are possible in the workplace. Employees now leverage tools as diverse as instant messaging and video conferences to better connect with co-workers and clients. UC is a continuously evolving technology however, and the...
May 13, 2015
Written by Chandler Harris, Content Marketing Manager
There are two main types of business phone solutions: Primary Rate Interface (PRI) and Session Initiation Protocol (SIP). The latter is increasingly becoming the standard in the enterprise as Internet-based solutions become more popular, but some organizations still use a traditional PRI connection...
Categories: Blog, VoIP telephony
May 12, 2015
Written by Chandler Harris, Content Marketing Manager
Workers in the healthcare field need to be able to correctly and quickly receive and analyze data in order to give patients the best care possible, often in a fast-paced hospital environment. A unified communications (UC) strategy is beneficial to healthcare organizations that want to stay...
May 11, 2015
Written by Robert Pleasant, Product Marketing Associate
The Apple Watch is here, bringing with it a slew of apps available on the wrist. Like the iPhone, there's an entire app ecosystem available for the Apple Watch for personal and business use. We've outlined some of the top business apps available now on the Apple Watch that will help you get more...
May 08, 2015
Written by Chandler Harris, Content Marketing Manager
The health care industry is currently undergoing one of the largest technological revolutions of any sector today. Doctors and patients alike are benefiting from the creation of electronic health records, big data initiatives and online health care portals. Not only are these new processes...
Tags: healthcare
May 07, 2015
Written by Chandler Harris, Content Marketing Manager
The cloud has opened up new ways for businesses to complete tasks and keep employees connected at all times. With these capabilities it's no surprise that communications are being increasingly hosted through these platforms. Unified Communications (UC) and Voice over IP (VoIP) both have on-premises...
Tags: hybrid

Pages