Actively Help Takes On A New Dimension
Just another Friday morning as two Support Representatives, Michael Griffin and Arlene Ghysel, were car-pooling to work. Out of nowhere, a little dog ran out in front of their car, Michael slammed on his breaks and just missed hitting him. They were on a busy road and another car in the center lane also almost hit the dog.
Propelled into action, Arlene jumped out of the car and was able to secure the dog, get him into the car and they pulled off at a nearby side street that had no traffic. As they let the dog out to return home, the little dog instead made a beeline straight back to Michael’s car and jumped in. His big, sad eyes staring back at them, Michael and Arlene looked at each other and decided the only thing to do was to bring him to work.
As they arrived, Josh Cowley, one of our team leads, kicked into action and made the little pooch some scrambled eggs, which were quickly gobbled up. I was the fourth person to arrive to work that day and quickly saw a tiny dog curled up on Josh’s desk with his head nestled on his arm while he was working. The dog was skittish yet friendly and it was agreed he could stay for the day
As the day progressed, the dog became more adventurous and could be found following Josh around as he was assisting the new support representatives and carrying on with normal business. The doggie branched off and was quickly embraced by the team and he happily went from one desk to the next getting love from all he encountered.
The staff was extremely happy that day, smiles abounded and it was also great seeing a group of support reps, NOC engineers and QA engineers huddled around the desk with the dog as they were headed off to lunch. Great impromptu team building centered around a little orphaned dog.
One of our Account Advocates, Carolyn Horn, has a connection with a vet so took the Support Doggie there during her lunch break. He was given a clean bill of health, weighed in at a whopping 6.2 lbs. and is approximately 2 years old (did you know they can tell by the tartar on their teeth? Who knew!). He has a scratch on his left cornea, which accounts for the cloudiness although he should see fine. Carolyn was top on the adoption list and he was also accepted by her cat. Over the weekend, the name Mikey stuck and he’s awaiting a middle name to be supplied by the Doggie Naming Contest being held in the Rochester site. There are 55 entries so should be interesting!
Morals of the story: caring runs deep in our support organization, people pull together for all sorts of causes, first & foremost our clients, and also spans way beyond that and a little dog reduces stress with big smiles. Thinking monthly Friday visits.
Here are the names submitted so far. What's your favorite?
Mantis Toboggan M.D.
Sir Rufus Targarious III
Erasmus B. Dragon Esq