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Welcome to the ShoreTel Blog

May 29, 2015
Written by Jennifer Campbell, HR Manager
At ShoreTel, we take the health of our employees seriously, which is why we've encouraged our employees to take part in the 100-day Global Corporate Challenge (#GCC). This program further strengthens ShoreTel’s mantra of creating an employee culture of learning and health, thereby empowering our...
Categories: Blog
May 29, 2015
Written by Chandler Harris, Content Marketing Manager
Just when you think you’ve figured out the Millennial generation, they go ahead and surprise you. While they turn to apps to listen to music, they also can be seen at vintage record stores, driving the new craze in vinyl. In fact, vinyl album sales in 2014 hit a record high for a second year in a...
Categories: Blog, IP Phone Systems
Tags: millennials
May 28, 2015
Written by Chandler Harris, Content Marketing Manager
Summer break is that glorious end to a long school year. It’s a time for beach parties, blockbuster movies and leisure reading. Unless you are part of the school administration. Then the busy season is just beginning. In fact, this is that part of the year where educational institutions take a...
Categories: Blog
May 27, 2015
Written by Chandler Harris, Content Marketing Manager
Perhaps no industry sector is under more pressure to improve services while reducing overall costs than government. From state and local agencies to the federal level, government IT is under substantial scrutiny while operating within tight budgets. Adding to this pressure is an increasing...
May 26, 2015
Written by Chandler Harris, Content Marketing Manager
Voice over Long-Term Evolution, also known as VoLTE or 4G LTE, is the newest evolution in IP telephony and it is changing the way people communicate. But what is the difference between VoIP and VoLTE? For one, they both let users make calls over the Internet, but there are also numerous other...
Categories: Blog, VoIP Phone Systems
May 22, 2015
Written by Chandler Harris, Content Marketing Manager
More organizations than ever are realizing the benefits of VoIP-based phone systems – whether in the cloud or on-premises system. One of the key benefits of these systems is the integration of customer relationship management (CRM) software, which allows customer representatives, agents, sales...
Categories: Blog, Contact Center
May 21, 2015
Written by Chandler Harris, Content Marketing Manager
Connectivity is a differentiator concludes Deloitte in its 2015 Millennial Survey . And while it’s no surprise that the millennial generation – defined by Deloitte as those born after 1983 – are avid technology users, their impact on the workplace is coming into sharp focus. By 2020 millennials...
May 20, 2015
Written by Chandler Harris, Content Marketing Manager
Not only are enterprises that are slow to innovate at risk of being overtaken by their competition, but they could also be putting their employees in danger by using outdated, obsolete technology. One of the main examples of this is how businesses design, configure and manage their enterprise 911...
May 19, 2015
Written by Chandler Harris, Content Marketing Manager
The days of the landline telephone are numbered. In their place are softphones, or Voice over IP (VoIP) enabled phones that are usable from a computer. Softphones enable an organization to take advantage of VoIP phone systems that feature enahnced functionality, access to applications and more...
Categories: Blog, Business VoIP
May 18, 2015
Written by Chandler Harris, Content Marketing Manager
Nonprofit organizations are invaluable resources for their communities. According to the National Center for Charitable Statistics, there are more than 1.5 million tax-exempt organizations , including public charities, private foundations and other types of nonprofit groups. All these organizations...
Categories: Blog, VoIP Phone Systems

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