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Welcome to the ShoreTel Blog

ShoreTel Healthcare Unified Communications
October 02, 2015
Written by Lance Mehaffey, MHA, Healthcare Vertical Program Manager
Many healthcare providers have failed to keep up with modern technology when it comes to communications. Yet inefficient communications (such as the use of pagers) during critical clinical work can cost the average U.S. hospital $1.75 million per year, according to at least one estimate . That...
ShoreTel Cloud Phone System
October 01, 2015
Written by Chandler Harris, Content Marketing Manager
Organizations are rapidly adopting cloud phone systems since they offer numerous benefits including cost savings, simplified management, easy scalability, integration with third-party apps and more. That’s why a recent Nemertes report found that 84 percent of organizations are are evaluating, using...
Categories: Cloud Communications
ShoreTel Roadshow For Partners
September 30, 2015
Written by Teney Takahashi, Product Marketing Manager
Over the past month, ShoreTel representatives hit the sky, traveling to Atlanta, New York, Dallas, Chicago and Los Angeles to meet with and connect with our partners. These ShoreTel roadshows have been very successful, with more than 400 ShoreTel partners who attended each event. ShoreTel partners...
Categories: Channel Partners
ShoreTel Champion Partner Program
September 29, 2015
Written by Chandler Harris, Content Marketing Manager
In a world where complexity often reigns, ShoreTel long ago made a commitment to simplicity. We’re constantly seeking ways to streamline not only our products, but our business, too. That’s why we’ve enhanced and simplified our award-winning partner program . Our new Champion Partner Program...
Categories: Blog
Columbia Public Schools ShoreTel
September 28, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
ShoreTel is pleased to introduce and congratulate our ShoreTel Fan-of-the-Month for September, 2015: Chris Diggs, a ShoreTel enthusiast. Diggs is director of technology services for Columbia Public Schools, where she is responsible for the telephony needs of 3,000 employees and 18,000 students...
ShoreTel Cloud Communications
September 25, 2015
Written by Chandler Harris, Content Marketing Manager
Growth – that most desirable of outcomes – can be a double-edged sword. As a company increases in size and becomes more complex, the systems and processes that once supported its workforce may begin to seem inadequate. Pressure points emerge: To accommodate more clients, you need to invest in more...
Categories: Blog, Cloud Communications
Millennials Unified Communications at Work
September 23, 2015
Written by Chandler Harris, Content Marketing Manager
Management has its own (very good) reasons to deploy unified communications across the enterprise, including lower IT costs and the use of better collaboration tools. But have you considered whether your employees are also looking forward to adopting a new communications platform? Many executives,...
ShoreTel Cloud Phone System
September 22, 2015
Written by Chandler Harris, Content Marketing Manager
The cloud has transformed the way we think about technology in many instances and, in particular, how businesses communicate. Cloud-based phone systems provide businesses with a new alternative to on-premise VoIP and traditional communications options and offer numerous benefits. Cloud-based phone...
Categories: Blog, Cloud Communications
ShoreTel Unified Communications, VoIP, IP PBX, Cloud Phones
September 21, 2015
Written by Chandler Harris, Content Marketing Manager
More businesses are moving to upgrade their legacy phone systems, which in many cases have been in place for decades. Consulting firm Frost & Sullivan says the hosted IP telephony and unified communications and collaboration market has reached mass adoption , and predicts the North American...
ShoreTel City of Mount Dora
September 18, 2015
Written by Lionel Tran, Product Marketing Manager, Global Customer Reference Programs
For local governments, the need to improve efficiency and cut costs is often a priority and sometimes a necessity. This was no different for the City of Mount Dora, Florida, who in 2011 knew it was time to upgrade its telephone system. It had one of the first VoIP (Voice over Internet Protocol)...