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Awards

We are proud that our best of breed products and world-class customer service consistently receive industry awards and accolades for performance and innovation.

IT Europa

IT Europa - Technology Provider of the Year

CRN 5 Star Partner Program Winner

CRN 5 Star Partner Program Winner

CRN

CRN Channel Chiefs 2016 – Sam Koury

UC Product of the Year 2016

UC Product of the Year 2016 – ShoreTel Connect

Network World Asia Product Excellence 2015

NetworkWorld Asia Readers’ Choice Product Excellence Awards – Unified Communications & Collaboration

IMA Award

IMA Awarded ShoreTel.com Website Best In Class in Telecommunications & B2B Categories

Telecommunications Vendor of the Year

Telecommunications Vendor of the Year/New Zealand

Unified Communications and Collaboration Vendor of the Year

Unified Communications and Collaboration Vendor of the Year (by Ingram Micro)

CRN Channel Chiefs 2015

CRN Channel Chiefs 2015 – Heather Tenuto

Best Midmarket Solution

Best Midmarket Solution

CRN 5 Star

CRN 5 Star Partner Program Winner

CUSTOMER

CUSTOMER Contact Center Technology Award 2014

Communications Solutions 2014

Communications Solutions 2014 Product of the Year

Unified Communications

Unified Communications 2014 Product of the Year Award

New Business Product of the Year

New Business Product of the Year – All Other Nations

New Business Product of the Year

New Technology Product of the Year – Singapore

New Business Product of the Year

New Technology Product of the Year - Australia

MES 2014

MES 2014 Best Demo of ROI 

CRN Channel

CRN Channel Chiefs 2014 – David Petts

CRN 5 Star

CRN 5 Star Partner Program Winner

Frost & Sullivan

Frost & Sullivan Unified Communications & Collaboration Company of the Year

Readers' Choice Award

Readers' Choice Award, NetworkWorld Asia

MES 2013

MES 2013 Most Innovative Technology Vendor

MES 2013

MES 2013 Best Boardroom Case Study Presentation

Communications Solutions

Communications Solutions Product of the Year 

Communications Solutions

IP Contact Center Technology Pioneer Award 2013

MES 2012

MES 2012 Best Execution of a Midmarket IT Solution

MES 2012

MES 2012 Best Demonstration of ROI

MES 2012

MES 2012 Best Midmarket Software Solution

ARN Telecommunications

ARN Telecommunications Vendor of the Year

2011 Nemertes

2011 Nemertes Pilot House Award

MES 2011

MES 2011Innovation Awards

CRN 5 Star

CRN 5 Star Partner Program Winner

Gartner 2010

Gartner 2010 MarketScope for UC for the SMB Market: Strong Positive Rating

Synergy

Synergy #1 Worldwide Unified Communications Desktop Solution Provider

CRN 2010

CRN 2010 Networking Vendor of the Year

CRN 2010

CRN 2010 Top 100 Health-Care Vendors

CRN 2010

CRN Best Product of 2010: ShoreTel Voice Switch 50

Best in MES 2010

Best in MES 2010 Winner: Best Execution of a Midmarket IT Solution

Nemertes PilotHouse Award

Nemertes PilotHouse Award - Best Overall IP Telephony Provider

CRN Emerging

CRN Emerging Technology Vendor

TMC Technology Pioneer Award

TMC Technology Pioneer Award - IP Contact Center 

Everything Channel 5

Everything Channel 5-Star Partner Program Winner

Everything Channel 5

Everything Channel 5-Star Partner Program Winner

Unified Communications 2009

Unified Communications 2009 Product of the Year Award

INTERNET TELEPHONY

INTERNET TELEPHONY Magazine's Product of the Year Award

MobileVillage

MobileVillage Mobile Star Award

Cisco IP Telecommunications User Group

Cisco IP Telecommunications User Group (CIPTUG) Conference Application Bake-Off Award

Everything Channel

Everything Channel Tech Innovator 

MarketTools

MarketTools: 2009 CustomerSat Achievement in Customer Excellence

Unified Communications

Unified Communications Magazine's Excellence Award

2011 Nemertes

Nemertes Research: 2009 PilotHouse Award

Best in VoiceCon 2009

Best in VoiceCon 2009

Product of the Year

Product of the Year, 2009

InfoWorld 100 Award

InfoWorld 100 Award

eWEEK Excellence Award

eWEEK Excellence Award

2008 Achievement in Customer Excellence Award

2008 Achievement in Customer Excellence Award

Service Provider Award

Service Provider Award, 2008

Red Herring North America 100 Awards

Red Herring North America 100 Awards

Deloitte

Deloitte: Technology Fast 50 2008

Business Solutions Magazine

Business Solutions Magazine: Best Channel Vendor 

2011 Nemertes

Nemertes Research: 2008 PilotHouse Award

CTIA

CTIA Wireless Emerging Technologies (E-Tech) Award

TMC Labs

TMC Labs 2008 Innovation Award

VON Magazine

VON Magazine Judges’ Top 10 Innovator Award

Techworld

Techworld: VoIP/Convergence Product of the Year 

The Top 10 Products of the Year from eWEEK Magazine Labs

The Top 10 Products of the Year from eWEEK Magazine Labs

Best in VoiceCon 2008

Best in VoiceCon 2008

Internet Telephony

Internet Telephony 2007 Product of the Year

Pulver 100

Pulver 100, 2007

Deloitte

Deloitte: Technology Fast 500 2007

Customer Sat

Customer Sat: Achievement in Customer Excellence Award

Phone+ 2007

Phone+ 2007: Top 50 Channel Program Readers' Choice Award

ContactCenterWorld.com Best in Class

ContactCenterWorld.com Best in Class: After Sales Support 

Technology Fast 50

Technology Fast 50, 2007

Fastest Growing Private Companies

Fastest Growing Private Companies, 2006

VAR Business

VAR Business: Best MidMarket Product 2006

Fierce 15

Fierce 15, 2005

PC Magazine Best of the Year 2005

PC Magazine Best of the Year 2005

VoIP Magazine

VoIP Magazine: A rating

PC Magazine's 2005 Editors Choice Award

PC Magazine's 2005 Editors Choice Award 

Entrepreneurial Award, 2004

Entrepreneurial Award, 2004

Communications Convergence

Communications Convergence 2004 Product of the Year

Communications Convergence

Communications Convergence 2003 Editors Choice Award

Internet Telephony

Internet Telephony 2003 Product of the Year

Internet Telephony

Internet Telephony 2002 Best of Show

Network World

Network World 2001 Product of the Year

Communications Solutions

Communications Solutions 2000 Product of the Year 

Teleconnect IT Expo

Teleconnect IT Expo 2000 Best of Show

CRM Solutions 2000 Editors Choice Award

CRM Solutions 2000 Editors Choice Award

CommWeb Phone of the Year

CommWeb Phone of the Year

InternetWeek Best of Breed

InternetWeek Best of Breed

Networld+Interop Best of Show

Networld+Interop Best of Show