End User Training
One of the reasons you'll implement a ShoreTel system is to help increase productivity. That means you'll want end-users actually working with the system, not spending time trying to figure out how it works. ShoreTel End-User training quickly puts employees back in circulation, giving them plenty of time to take advantage of productivity-enhancing features while shortening payback periods.
Self-Paced Tutorials
Access Self-Paced Tutorials by signing in to the Learning Management System, and selecting "End User" in the Technical Curriculum section.