A premise-based business VoIP system that’s easy to deploy, maintain, and use.

ShoreTel Unified Communications Platform core software can be deployed in a virtualized environment, which gives customers an option to consolidate their on-site servers and leverage a variety of business continuity features offered by virtualization infrastructure vendors. This includes the ability for a back-up virtual server to automatically take over from a failed primary server, or to migrate an actively running virtual machine to another physical server for the purposes of maintenance, without users of the UC system missing a single word while on a phone call or listening to a voice message.

As an additional benefit, deploying the ShoreTel application on virtual machines ensures a smooth upgrade process. Administrators can create snapshots of their system prior to an upgrade and easily revert to a previous configuration should they encounter any issues. 

ShoreTel Communicator, included as part of the ShoreTel Unified Communications Platform on-premise solution, presents end-users with a single, customizable interface to manage communications on their ShoreTel desk phone, computer, mobile device or home telephone. ShoreTel Communicator is supported in diverse virtualized environments including Citrix XenApp and other thin-client environments.

Besides providing a highly reliable solution and supporting a variety of applications, the entire on-premises ShoreTel Unified Communications Platform is managed through a single Web-based interface, ShoreTel Director. When these applications are deployed in a virtualized manner, customers see the ultimate set of benefits: server consolidation and brilliant simplicity of managing the UC solution through a single user interface.

The ShoreTel on-premises business phone system features a unique, self-healing distributed system architecture. It’s easy to deploy using our solid-state appliances or virtualized on your servers. Click to enlarge this image:

Diagram of the ShoreTel IP Phone System Solution

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How to Turn Your Contact Center into a Strategic Asset

In this Webinar, industry experts and users demonstrate there is wealth of opportunity for businesses in contact centers. They out… View Webinar | Share


How to Evaluate Total Cost of Ownership for IP Telephony Deployments

In this Webinar, we will evaluate key UC deployment models for SMBs – On-Premise, Cloud and Hybrid solutions. Each model will be e… View Webinar | Share


Best Practices for UC Deployment

In this Webinar, we will evaluate key UC deployment models for SMBs – On-Premise, Cloud and Hybrid solutions. Each model will be evaluated for pros and cons, and ideal deployment s… View Webinar | Share

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Book or Guide

Unified Communications Buyer's Guide

This comprehensive and easy-to-follow guide is designed to help businesses to evaluate UC solutions, and to select the right one for their needs. Download | Share

Book or Guide

IP Telephony from A-Z - The Complete IP Telephony eBook

Best practices for using the wide range of technologies encompassing IP telephony are outlined in this guide. Download | Share

Analyst Research

Gartner MarketScope for Unified Communications for the SMB Market, North America

This must-read publication features independent research from Gartner, providing a wealth of information around Unified Communicat… Download | Share


ShoreTel Customer Success Story with Sweda Company

Sweda is an industry leader in the promotional products space, and central to their success is ShoreTel's Contact Center and Unified Communications solution. View Video | Share


ShoreTel Customer Success Story with RMH Group

The RMH Group is an award-winning engineering firm where being able to communicate effectively from the office or field is critical to facilitating core operations. View Video | Share


ShoreTel Customer Success Story with Point Loma Nazarene University

See how the university was able to implement a solution that saved them more than $500,000 over the next five years. View Video | Share


ShoreTel Customer Success Story with Archbishop McCarthy High School

Hear Principal Richard Jean talk about how ShoreTel's VoIP and Mobility solutions keep parents and teachers connected. View Video | Share

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