An on-premise VoIP phone system with built-in UC puts the focus on business

ShoreTel’s premise-based unified communications solution leverages the power of our award-winning and reliable business VoIP phone system. Its unique, single-image distributed architecture not only provides advanced call control and connects users to the public network and the world beyond: it also enables the solution to scale with plug-and-play simplicity. In addition, the ability to virtualize server components further strengthens the robustness of ShoreTel's UC deployment options.

ShoreTel Communicator (formerly ShoreTel Call Manager) delivers the solution’s built–in unified communications (UC) capabilities to end users on the device of their choice – whether PCs or Macs. Maximizing the inherent flexibility of ShoreTel’s VoIP phone system, it integrates communication tasks into one seamless business environment.

ShoreTel Communicator's intuitive user communication tools help entire teams to work together more effectively by enabling end users to access easy-to-use unified communications (UC) tools in a simple, intuitive interface. For instance, an exchange that begins via instant message can be turned, in the single click of a button, into a phone call. One more click can turn it into a video call, or activate desktop sharing. ShoreTel Communicator also integrates readily with third-party information and applications via a rich set of application programming interfaces (APIs). These interfaces enable users to manage communications based on customer information, or automate routine look-ups at the desktop.

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