Understanding and Preparing for Unified Communications

Please find below our top resources for Unified Communications.


Top resources for Unified Communications

thumbnail image or unified communications / networkworld webinar

Webinar

Optimize Unified Communications to Transform Your Business

View this webinar to learn more about the reasons and benefits of using Unified Communications. View Webinar | Share

Webinar

5 Metrics to Consider when Evaluating Unified Communications Solutions

Learn what is important in the purchasing decision process, and how the top UC vendors compare in key areas. View Webinar | Share

Webinar

Aberdeen TCO Workshop

Businesses are under unrelenting pressure to optimize costs and improve profitability. Swapping an outdated phone system for a modern Unified Communications system clearly has many… View Webinar | Share

cover of a-z book on voip communications

Book or Guide

IP Telephony from A-Z - The Complete IP Telephony eBook

ShoreTel realizes that making the decision to switch to IP telephony and actually deploying the system is no small task. Download | Share

cover image of ShoreTel UC Buyer's Guide

Book or Guide

Unified Communications Buyer's Guide

This comprehensive and easy-to-follow guide is designed to help businesses to evaluate UC solutions, and to select the right one for their needs. Download | Share

Analyst Research

Gartner MarketScope for Unified Communications for the SMB Market, North America

This must-read publication features independent research from Gartner, providing a wealth of information around Unified Communicat… Download | Share

Analyst Research

Gartner Magic Quadrant for Unified Communications as a Service, North America

This must-read publication features independent research from Gartner, providing a wealth of information around Unified Communicat… Download | Share

Business Case for Integrated Unified Communications and Contact Center Solution

White Paper

Business Case for Integrated UC and Contact Center Solution

This white paper discusses how an integrated unified communication and contact center solution can increase customer retention and… Download | Share

SIP Trunking pdf cover image

White Paper

SIP Trunks & UC Systems Security

This white paper examines security considerations when using SIP trunks as a means of connecting Unified Communication Systems to the outside world. Download | Share

Unified Communications business case white paper

White Paper

Best Practice Tips on Building a Unified Communications Business Case

Today’s IT investments require bottom-line, quantifiable truths and Unified communications (UC) is no exception. This whitepaper c… Download | Share