A premise-based business VoIP system that’s easy to deploy, maintain, and use.

Two key components are at the heart of our on-premise business VoIP phone system. ShoreTel Core Software leverages the distributed single-image architecture to deliver voice calling, features, and applications. ShoreTel Voice Switches, which run the call processing software, are distributed and offer N+1 redundancy.

Although the switches work together, the system’s intelligence is distributed across the architecture so in the event of a WAN failure, each site can function independently.

Voice applications, including rich calling features, voice messaging, and auto-attendant are similarly deployed throughout the network. This makes for both a single applications environment and stand-alone reliability at every location.

ShoreTel Communicator, included as part of the on-premise solution, presents end users with a single, customizable interface to manage communications on their ShoreTel desk phone, computer, mobile device, or home telephone.

Adding ShoreTel Conferencing to the platform gives end users access to a full suite of unified communications features including IM, call handling, presence, video, and collaboration tools.

Roll over the locations shown in white to expand diagram. Then, hover over the images to learn about the system's components.