Enterprise mobility that puts mobile UC on the devices employees love

ShoreTel Mobility enables businesses of all sizes to integrate leading – and loved – smartphones and tablets securely, simply and cost-effectively, with existing enterprise communication applications and infrastructure. Our enterprise mobility solution makes it easy for your workforce to embrace BYOD (bring your own device), communicating on the devices of their choice. From any location (office, home, hotspots), and on any network (voice over Wi-Fi , voice over 3G/4G, or cellular), they can access a full suite of mobile unified communications tools. Combined with ShoreTel Dock, your workforce can go mobile but still have a home base. The ShoreTel Dock merges the benefits of a desk phone (audio quality, always-on power and ergonomic comfort) with the power of the ShoreTel Mobility app. Workers just click in their iOS device (iPad or iPhone) into ShoreTel Dock and they are off and running.

Businesses are deploying ShoreTel's mobile workforce solution to address the key challenges associated with BYOD (bring-your-own-device) demands from employees: soaring international roaming costs, poor in-building coverage, and integration into corporate PBX and unified communications systems.

ShoreTel Mobility also supports ShoreTel Conferencing on Apple iOS devices, further increasing the flexibility and reach of mobile users by making ShoreTel's rich collaboration capabilities available on iPads and iPhones. It's as simple as downloading the current ShoreTel Conferencing for iOS application from the Apple App Store. Within minutes, iPad users can participate fully in conferencing and collaboration sessions, viewing spreadsheets, and presentations, on the desktops of others.

Not only is ShoreTel Mobility an inherent component of the ShoreTel Unified Communications system, it also easily integrates with other PBX and UC systems, including those from Cisco, and Avaya.


ShoreTel Unified Communications and IP Telephony - pen on spreadsheet

Designed to slash the high cost of enterprise mobility.

ShoreTel Mobility’s patent-pending least-cost routing not only routes cellular calls via the cheapest path inside and outside the enterprise, but is also one of the only solutions to use VoIP over WLAN on leading smartphones and tablets from Apple, Android, and BlackBerry to drive international costs down and increase user productivity.

ShoreTel Unified Communications and IP Telephony - man at desk holding cell phone

Constant connectivity and mobile UC at your fingertips.

The need for an increasingly mobile workforce to remain connected at all times, combined with building design and materials that inhibit cellular radio transmission, mean that businesses are always looking for ways to provide in-building coverage without the significant investment of cellular-based technology. ShoreTel Mobility helps enterprises and governments take control of in-building coverage problems and leverage Wireless LAN networks to provide wireless coverage. The ShoreTel Dock also adds traditional telephone capabilities (audio quality, always-on power, ergonomic comfort) for ShoreTel Mobility users, without requiring any additional support from the IT department.

ShoreTel Unified Communications and IP Telephony - login screen

Mobility with security in mind.

ShoreTel Mobility secures mobile enterprise communications by leveraging proven standards for authentication and encryption with X.509 digital certificates and AES-256 encryption. The solution preserves both simplicity and maximum security by automatically recognizing when the user is outside the enterprise firewall, and automatically launching in response an application-layer SSL VPN.


ShoreTel Mobility in one word: ease.

Our enterprise mobility solution extends desk phone features and UC capabilities to a natively integrated mobile client, so users access mobile UC tools on the interface they already know and love. ShoreTel's enterprise mobility solution is also effortless for IT staff to deploy, and integrates readily with your existing phone system.

ShoreTel Mobility in two words: reduce costs.

ShoreTel's enterprise mobility solution reduces costs by automatically selecting the most cost-effective method of routing calls: Voice over Wi-Fi, Voice over 3G/4G, or cellular. This slashes international roaming and long distance costs and, when calls are made from within an enterprise, offloads cellular minutes onto the Wi-Fi network. Reducing cellular usage enables you to move employees onto lower-tier – and less costly – calling plans. The ShoreTel Dock provides desk phone capabilities for ShoreTel Mobility users without requiring any additional support from IT.

ShoreTel Mobility in three words: extend in-building coverage.

By leveraging the enterprise WLAN, coverage can be extended for multiple operators with a single infrastructure while providing higher quality voice. The solution also extends coverage to home and public Wi-Fi securely through an industry-first and industry-best SSL-based connection.

ShoreTel Mobility in four words: collaborate anywhere and anytime.

With the power of the desk phone in their pockets, mobile workers are easy to reach, quick to respond, and up-to-date. Improved connectivity and full-featured mobile UC virtually eliminates phone tag, and ensures access to presence and calendar information, so your mobile workforce can prioritize calls in real time, boosting productivity and supporting business success. What is more, ShoreTel Mobility supports ShoreTel Conferencing on Apple iOS devices, making ShoreTel's rich collaboration capabilities – including desktop sharing – available to users on their iPhones and iPads.

ShoreTel Mobility in five words: broad PBX and UC support.

Our support for flexibility and choice means that ShoreTel's enterprise mobility solution interoperates with leading WLAN systems, PBXs and UC systems such as Cisco, Avaya, Nortel, and ShoreTel. It also extends advanced unified communications features to leading smartphones and tablets, so you – and your end users – can choose the right way for you to stay connected.

Updates from the road

Hertford Regional College - ShoreTel Success - Enterprise Mobility

"We could see how the solution could give us both the cost reduction and coverage we were looking for, and because ShoreTel Mobility also gives us real-time presence, it delivers all three pieces of the puzzle for us."

- Dr. Daniel Hidlebaugh, Director of Network Services, Hertford Regional College

ShoreTel Unified communications and IP Telephony - S&C logo

"We’ve been using ShoreTel Mobility for several years on a Cisco PBX and it enables a more responsive and accessible workforce, while increasing cost-savings because our users only need a single device for both on- and off-premise contact."

- Bill Klosa, Lead Network Analyst, S&C Electric

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