Extend your phone system to include employees' mobile devices
Workplace flexibility can drive productivity−if you have the right phone system.
ShoreTel Mobility enables businesses of all sizes to integrate leading—and loved—smartphones and tablets with their existing phone system−securely, simply and cost-effectively. Employees can BYOD (bring your own device) and stay connected from any location around the world on any network—voice over Wi-Fi , voice over 3G/4G, or cellular.
ShoreTel Mobility gives iOS and Android devices the same productivity-boosting features that unify communications for workers in the office—like web conferencing, calendar access, CRM integration, instant messaging and presence—as well as desk phone features like extension dialing, conference calling, company directory, hold and call transfer.
And ShoreTel Mobility allows users to separate their business and personal communications on a single device, a "dual persona" solution that maintains separate identities. Employees will never give a customer their personal mobile number again; instead their company number follows them from desk to field. And managers can rest easy knowing that customer lists stay with the company, not the employee.
Collaborate with mobile desktop sharing
Because ShoreTel Mobility supports ShoreTel Conferencing, iOS users can enjoy the increased workplace flexibility created by truely unified communications. They simply download the ShoreTel Conferencing app from the Apple App Store, and within minutes they can participate fully in collaboration sessions, viewing spreadsheets, presentations and work sessions from others' desktops.
Designed to slash the high cost of enterprise mobility.
ShoreTel Mobility’s patent-pending least-cost routing not only routes cellular calls via the cheapest path inside and outside the enterprise, but it is also one of the only solutions to use VoIP over WLAN on leading smartphones and tablets from Apple and Android, driving international costs down while increasing user productivity.
No more signal disruptions inside the office
Never lose a mobile call connection when you walk inside your building again. With ShoreTel Mobility, dropped calls due to building design and materials that inhibit cellular radio transmission are a thing of the past. ShoreTel Mobility helps your organization take control of in-building coverage problems by leveraging Wireless LAN networks to provide wireless coverage across your entire enterprise.
Mobility with security in mind.
ShoreTel Mobility secures mobile enterprise communications by leveraging proven standards for authentication and encryption with X.509 digital certificates and AES-256 encryption. The solution preserves both simplicity and maximum security by automatically recognizing when the user is outside the enterprise firewall, and automatically launching in response an application-layer SSL VPN.
A desk phone for the mobile generation
Your workforce can go mobile but still have a home base with the ShoreTel Dock. Workers just click their iOS device (iPad or iPhone) into ShoreTel Dock and they've got a fully featured desk phone at their fingertips - and their mobile device stays fully charged. The ShoreTel Dock has all the benefits of a desk phone (audio quality, always-on power and ergonomic comfort) , powered by ShoreTel Mobility's full-featured UC.
ShoreTel Mobility in one word: ease.
Our enterprise mobility solution extends desk phone features and UC capabilities to a natively integrated mobile client, so users access mobile UC tools on the interface they already know and love. ShoreTel's enterprise mobility solution is also effortless for IT staff to deploy, and integrates readily with your existing phone system.
ShoreTel Mobility in two words: reduce costs.
ShoreTel's enterprise mobility solution reduces costs by automatically selecting the most cost-effective method of routing calls: Voice over Wi-Fi, Voice over 3G/4G, or cellular. This slashes international roaming and long distance costs and, when calls are made from within an enterprise, offloads cellular minutes onto the Wi-Fi network. Reducing cellular usage enables you to move employees onto lower-tier – and less costly – calling plans. The ShoreTel Dock provides desk phone capabilities for ShoreTel Mobility users without requiring any additional support from IT.
ShoreTel Mobility in three words: extend in-building coverage.
By leveraging the enterprise WLAN, coverage can be extended for multiple operators with a single infrastructure while providing higher quality voice. The solution also extends coverage to home and public Wi-Fi securely through an industry-first and industry-best SSL-based connection.
ShoreTel Mobility in four words: collaborate anywhere and anytime.
With the power of the desk phone in their pockets, mobile workers are easy to reach, quick to respond, and up-to-date. Improved connectivity and full-featured mobile UC virtually eliminates phone tag, and ensures access to presence and calendar information, so your mobile workforce can prioritize calls in real time, boosting productivity and supporting business success. What is more, ShoreTel Mobility supports ShoreTel Conferencing on Apple iOS devices, making ShoreTel's rich collaboration capabilities – including desktop sharing – available to users on their iPhones and iPads.
ShoreTel Mobility in five words: broad PBX and UC support.
Our support for flexibility and choice means that ShoreTel's enterprise mobility solution interoperates with leading WLAN systems, PBXs and UC systems such as Cisco, Avaya, Nortel, and ShoreTel. It also extends advanced unified communications features to leading smartphones and tablets, so you – and your end users – can choose the right way for you to stay connected.
Updates from the road
"We could see how the solution could give us both the cost reduction and coverage we were looking for, and because ShoreTel Mobility also gives us real-time presence, it delivers all three pieces of the puzzle for us."
- Dr. Daniel Hidlebaugh, Director of Network Services, Hertford Regional College
"We’ve been using ShoreTel Mobility for several years on a Cisco PBX and it enables a more responsive and accessible workforce, while increasing cost-savings because our users only need a single device for both on- and off-premise contact."
- Bill Klosa, Lead Network Analyst, S&C Electric