ShoreTel Sky - Cloud VoIP and Unified Communications
ShoreTel Sky hosted VoIP and cloud unified communications services are ideal for organizations seeking a secure, managed business communications solution that requires no capital investment.
Our hosted cloud based telephone systems, hosted VoIP PBX, hosted UC, and hosted contact centers services give customers the flexibility to deploy the communications solution that meets their needs today, knowing that as those needs change, it can scale and grow – with little-to-no capital investment and no drain on IT resources. Customers also enjoy the peace of mind that accompanies going with a proven, reliable, and trusted industry leader.
One expert telephony team handles it all
ShoreTel's Cloud Division doesn’t simply offer hosted phone systems; we manage it, and the entire customer experience, from the move to the cloud, to round-the-clock maintenance, to the support needs of users. And because we replace both the old phone system and the telco provider, there’s never any confusion about who’s responsible for what. The answer is: we are.
Cloud communications that keep pace effortlessly
Just as with our award-winning premise-based IP phone system with integrated unified communications and contact center capabilities, ShoreTel’s cloud phone system grows and scales as needed. So there’s never any worry about capacity limits, or being penalized for growth. There’s also no need to allocate resources for future software upgrades: updates to the hosted phone system are automatic and ongoing.
Hosted VoIP that integrates easily
ShoreTel's cloud communications help organizations make the most of their data – and of every interaction – by offering built-in integration with leading CRM, ERP, and applicant-tracking software. What is more, an API gives businesses the power to integrate their processes and homegrown applications with ease.