Business telephone systems made brilliantly simple
At ShoreTel, we don't replace old phone systems; we replace old thinking. ShoreTel created a business VoIP telephone system that is as reliable and flexible as it is easy to deploy, manage, and use.
With plug-and-play simplicity, a ShoreTel IP PBX brings together all the applications a workforce needs to communicate effectively: an easy-to-use IP phone system with customizable call handling modes; unified communications that unites messaging, presence and conferencing; web desktop sharing and other collaboration tools; the extension of enterprise calling features to mobile phones and devices; and enterprise-caliber contact center capabilities.
Built on the powerful voice capabilities of our VoIP phone system, ShoreTel’s integrated video, mobility, and presence–enabled instant messaging simplifies communications.
ShoreTel Collaboration enables teams to have instant messaging, conference calls and desk top sharing without the cost and hassle of online services. Integration with Microsoft Outlook makes scheduling a breeze, and support for multiple devices lets end users choose how best to participate – by phone, desk top PC, smartphone, or tablet.
Redefining the mobile UC experience, ShoreTel Mobility securely delivers the power of a business VoIP system to users on their mobile device of choice – including their own – all while slashing international roaming and long distance charges. Combine ShoreTel Mobility with ShoreTel Dock and supercharge collaboration.
Contact Center Systems
Based on our business VoIP phone solution, ShoreTel Contact Center helps to improve customer service levels by making it easy to connect customers to the right agents no matter the method – phone, IM, or email. Customized real–time performance reports are accessible by PC, Mac, and iPad.
IP Phone Systems
New thinking replaces old equipment with a business VoIP phone system that offers high–quality voice capabilities beyond simple telephony, and built–in visual voice mail. ShoreTel’s unique technology enables our desk phones to deliver crystal–clear sound nearly anywhere.
The proven and secure hosted business phone system and cloud unified communication solutions of ShoreTel Sky, ShoreTel’s Cloud Division, are subscription-based, and require little to no capital investment, freeing organizations to focus their resources on business-building initiatives.