World-class customer satisfaction is not just a primary goal at ShoreTel, it's an obsession. We rigorously monitor, measure and constantly strive to improve at all levels on a daily basis. Everyone at ShoreTel is fully committed to go above and beyond to meet your needs — whether you are considering, implementing, or adding capabilities to a ShoreTel system.
We’re with you every step of the way – whether you're just getting set-up for success or simply maximizing business value.
Plan and Implement
Whether you are a small and growing business or an international powerhouse with offices around the world, ShoreTel has a range of services to ensure the solution delivered to you is perfect for your needs and flawlessly implemented.
Maintain and Manage
Evolving, leveraging and adapting are all part of running your business, as well as making the most of your communications system, ShoreTel offers a range of advanced services from one-time helath checks and assessments to on-going services designed to help you make the most of your ShoreTel system.
Already have a ShoreTel system? Check the status of a ticket, return equipment and engage ShoreTel for other technical support functions.
Applications help integrate your business programs and processes with your ShoreTel Unified Communications System or Contact Center. We offer custom development options and an extensive catalog of application integrations.
Training is critical to making the most of your ShoreTel investment. We offer self-paced, online, and instructor-led courses to cover all your needs.