ShoreTel Whitepapers

Registering for any of the whitepapers below will give you access to all the other papers automatically.


Contact Center Downtime Whitepaper

What Happens When the Lights Go Out? *
Building business continuity through distributed contact center technology.

TCO Whitepaper

Assessing the Business and Financial Impact of IP Unified Communications Systems *
The ShoreTel TCO Tool as a comprehensive analytical guide to the decision-making process.


Unified Communications

Getting the Foundation Right: Unified Communications *
To achieve UC and other next-generation benefits, companies must build the right foundation.

Ergonomic Phones Whitepaper

ShoreTel Ergonomic Phones *
ShoreTel's mission was to create a telephone that was a joy to use. The ShorePhone was the result.


Building Reliable IP Telephony Systems

Building Reliable IP Telephony Systems *
How Architecture and Design Differentiate ShoreTel from the Competition

Network Readiness Whitepaper

Is Your Network Ready for IP Telephony? *
Straight facts about IP telephony planning and deployment


* Registration Required